hopefullyoneday
Recycles dryer sheets
- Joined
- Dec 2, 2017
- Messages
- 247
I installed a nest 3rd gen thermo a week ago and what a nightmare. I installed it in my vacation home 2 days before I left to come back home which is 6hrs away. Anyways install was kind of easy and everything worked as it should. 2 days after getting home I just looked at the app on my phone to see what the temps were there inside and out. I had it set to cool at 76 degrees but the inside house temp was 95 . I tried to shut it off thru the mode tab but the safety kept it on and running. Called nest support on how to shut it off and they said you cant. I figured out how to shut the safety to off which in turn shut the nest completely off but by that time my place was at 101 degrees. Nest said they need to trouble shoot the system but someone had to be there.
I thought this thing was smart but apparently not, as nest did not know how to shut it off and there is no safety switch for it to shut off if temps get out of whack. And you cant remotely troubleshoot it. Anyways, I had my neighbor go to my place and he verified it was 101 inside so he opened the windows to cool it down and he called support to troubleshoot it. They verified all wires were correct and my hvac system was not at fault. They had him do a reboot of the nest and cool air was coming out once again. Nest said it was a software glitch and we should be fine. Well the next day it happed again, I caught it when inside temp was 85 but set on cool for 76. I had my neighbor go over to my place again and he verified the thermo was set to 76 and cool but hot air blowing out of vents. I called nest again and they said they will send out a new unit.
So be careful as who knows how hot a house could get and if a fire could start from a heatpump continuously running indefinitely.
I thought this thing was smart but apparently not, as nest did not know how to shut it off and there is no safety switch for it to shut off if temps get out of whack. And you cant remotely troubleshoot it. Anyways, I had my neighbor go to my place and he verified it was 101 inside so he opened the windows to cool it down and he called support to troubleshoot it. They verified all wires were correct and my hvac system was not at fault. They had him do a reboot of the nest and cool air was coming out once again. Nest said it was a software glitch and we should be fine. Well the next day it happed again, I caught it when inside temp was 85 but set on cool for 76. I had my neighbor go over to my place again and he verified the thermo was set to 76 and cool but hot air blowing out of vents. I called nest again and they said they will send out a new unit.
So be careful as who knows how hot a house could get and if a fire could start from a heatpump continuously running indefinitely.