I live in a medium sized apartment complex (~150 units) in Texas. On Monday morning this week, I noticed with some dismay that there was no hot water in the shower. So later in the day, I called and reported it. That evening, I checked it again and still no hot water. They put a note on everyone's door that they were working on the problem but no idea when it would be fixed. No other details supplied. That's the last I've heard about it. So now we're at Wednesday morning and I still don't have hot water. I can put up with a lot if I have two things: a hot shower in the morning and a quiet place to sleep at night.
What are my options to get these losers moving? Do I need to start contacting the BBB or the state's AG office? Those seem like slow solutions. Do I have the legal right to withhold rent for the days that I had no hot water (I'm in Texas)? At least that way I could notify them in writing that they're not getting paid, that might incentivise them to get this fixed. My lease has 4 more months on it so I can't just move out.
What are my options to get these losers moving? Do I need to start contacting the BBB or the state's AG office? Those seem like slow solutions. Do I have the legal right to withhold rent for the days that I had no hot water (I'm in Texas)? At least that way I could notify them in writing that they're not getting paid, that might incentivise them to get this fixed. My lease has 4 more months on it so I can't just move out.