Thought I'd share an update on my application (through CA's exchange). After successfully enrolling through the site and selecting a plan, I was told by the exchange to expect my first communication confirming the enrollment from the insurance company. Once the supplied date had passed, I called the insurance company and was then told to expect my first communication from the exchange - and that the insurance company won't have anything in their system until at least 10 days after I receive welcome letters from the exchange.
I called the exchange this morning to confirm that everything is fine, and that they still think I'm supposed to hear from the insurance company first (even after I told them that the insurance company told me the exact opposite earlier in the day).
Also, the exchange sent me a message telling me that I was temporarily approved to buy insurance for 90 days, and that I needed to send in verification docs to get the approval extended for the year - except I already sent in all the paperwork using the exact method requested in the message. Oh yeah, the message also asked me to pick a policy (it thought I hadn't yet). The rep at the exchange told me to ignore that message.
My point? I guess I'm just rambling - and hoping my experience will help someone who might be just getting started - expect lots of mis-communication and confusion. Hopefully it'll all work out in the end.
I did also have a question for anyone that might be further along in the process - has anyone in CA actually received enrollment/id cards from their selected insurance company? Care to describe how it all went down?
Cheers,
I called the exchange this morning to confirm that everything is fine, and that they still think I'm supposed to hear from the insurance company first (even after I told them that the insurance company told me the exact opposite earlier in the day).
Also, the exchange sent me a message telling me that I was temporarily approved to buy insurance for 90 days, and that I needed to send in verification docs to get the approval extended for the year - except I already sent in all the paperwork using the exact method requested in the message. Oh yeah, the message also asked me to pick a policy (it thought I hadn't yet). The rep at the exchange told me to ignore that message.
My point? I guess I'm just rambling - and hoping my experience will help someone who might be just getting started - expect lots of mis-communication and confusion. Hopefully it'll all work out in the end.
I did also have a question for anyone that might be further along in the process - has anyone in CA actually received enrollment/id cards from their selected insurance company? Care to describe how it all went down?
Cheers,