My experience with the vaccine process
I had my first Pfizer vaccine yesterday evening at the Yale School of Nursing, which is a little over 3 miles from my home. I had made the appointment online last Sunday night, as soon as Connecticut opened up eligibility for people 55+.
When I arrived, there were security guards directing traffic. I parked within 200 feet of the building and walked in. There was a steady stream of people walking in (I would guess about one every 30 seconds) and an equally steady number walking out. There was no line beyond waiting for one person ahead of me to check in.
As soon as I walked in the door, I was asked my appointment time, checked off the list, handed a surgical mask to put over my homemade one and directed about 30 feet down a hallway, where a second person checked my temperature and asked me questions to determine if I had recent exposure and was quarantining, had a positive test or was waiting on test results. Having answered no, I was directed to an area with several check-in stations, where someone checked my ID, verified that I was there for the first dose and gave me a filled out vaccine card. She then directed me to the actual vaccination area.
There were 16 vaccination stations and all were in continuous use, with just a short break to wipe down the table between patients. The nurse confirmed my birthdate and that I was getting the first dose, quickly gave me the shot and put a bandage over it. She signed my vaccine card, attached a yellow sticky with the time written on it and directed me out of the room and down the hall to the waiting area.
In the waiting area were chairs spaced 6 feet apart against the wall. As I arrived, they directed me to a seat and put the yellow sticky on the wall above my head. There were a few nurses walking back and forth in the room looking at the patients for signs of trouble. A young woman with a computer on a rolling cart came along to set up my appointment for the second dose exactly 3 weeks hence. When my 15 minutes was up, someone collected the yellow sticky over my head and told me I could leave. As I walked back out the way I came in, I saw that there was still no line, just a steady stream of people checking in. It was almost exactly 25 minutes between the time I walked in the door and walked back out.
All in all, I'd say it was by far one of the best organized mass events I have ever attended. Whoever designed the system had ensured that the proper number of people were doing each task, and that the appointments were appropriately timed, such that there were no bottlenecks or backups. Also, from what I could see, there were no underutilized people either. Everyone had a job and was working steadily at it. It worked, as they say, like a well-oiled machine.
I didn't think to ask, and I'm not sure I can find out now, but it would not surprise me if that one site is able to vaccinate 1200 people per day, which is one of the reasons Connecticut is making such good progress in vaccination.
And one final observation. That may have been the happiest and most thankful group of people I have seen in a very long time. Everyone was in a good mood, both patients and staff. It was a very positive experience.