Mulligan
Give me a museum and I'll fill it. (Picasso) Give me a forum ...
- Joined
- May 3, 2009
- Messages
- 9,343
This just happened to me. It is the only time I have ever paid for a procedure at a hospital and I already feel like I was getting ripped off. Now keep in mind this was only a small amount of just over $50 but still... I went for an annual checkup which for me is about every 3-4 years. I was then sent down for blood work. The lady took my insurance card and ran it through and said I owed $108. So I wrote the check, as that is what they told me it cost. Fast forward 4 months, I get a quarterly statement from my
Insurance company and it had the breakdown of savings, insurance payment, and patients responsibility. There the line said $51.99. Well I certainly remembered I did not pay $51.
So after calling several people who finally routed me to the person I needed to talk to, he said indeed that I had a credit for over $50 and change. I asked if I was going to ever receive a refund, he said no we would just use it to reduce any other future bills I may have. Well, I probably won't be back for 3 more years and if I did I may not have used their services anyways. He said I had to request the refund which I in turn did. I asked him in a polite way as I know it is not his fault, "So if I was short that amount, you would have just waited until I needed services again to make up the difference?" Of course, his response was no. I can not believe that the hospital would not notify me of overpayment and refund me the difference. If I had not looked at my quarterly health statement I would not have known, as BCBS certainly didn't know how much I paid the hospital. I wonder if this stuff goes on all the time, or if I was just the unfortunate one?
Insurance company and it had the breakdown of savings, insurance payment, and patients responsibility. There the line said $51.99. Well I certainly remembered I did not pay $51.
So after calling several people who finally routed me to the person I needed to talk to, he said indeed that I had a credit for over $50 and change. I asked if I was going to ever receive a refund, he said no we would just use it to reduce any other future bills I may have. Well, I probably won't be back for 3 more years and if I did I may not have used their services anyways. He said I had to request the refund which I in turn did. I asked him in a polite way as I know it is not his fault, "So if I was short that amount, you would have just waited until I needed services again to make up the difference?" Of course, his response was no. I can not believe that the hospital would not notify me of overpayment and refund me the difference. If I had not looked at my quarterly health statement I would not have known, as BCBS certainly didn't know how much I paid the hospital. I wonder if this stuff goes on all the time, or if I was just the unfortunate one?