ikubak
Recycles dryer sheets
- Joined
- Dec 2, 2007
- Messages
- 482
This forum has some of the smartest people out there so I want to bounce this off you guys and girls.
A host is accusing me of having 2 extra guests. I explained to customer service what happened and they side with the host. Here is the short version. I booked a small unit for me and the wife. We had to drive 6-7 hours to get there but my sister in-law asked us to pick her and her husband up at the airport since the 4 of us were going out to dinner in a town about 15 miles form the rental. We arrived from airport 15 min after check-in time and we all enter the unit to freshen up. We all had overnight bags, used the bathroom and prepared to go for a walk. Dinner reservations were not for another 2 hours and we all needed to stretch our legs.
Just as we are about to leave I get a txt from host asking if the unit is ok and asking for confirmation as to how many are needing accommodations that night. I responded that there will be 2 of us. We all look at each other and say 'this is creepy. Somebody is watching us." I knew there were security cameras and I am OK with some for security purposes but I'm getting a creepy vibe. We go for a walk. We come back after 90 minutes to freshen up and change into dinner clothes.
All four of us leave, my brother and sister in-law carrying their overnight bags since they will be staying with my nephew who is meeting us for dinner. On the way out I notice a camera about waist high on the landing outside the door. We laugh and cringe and joke about the creepiness and I stand in front of it and tell everyone to go down the stairs. The creepy camera can checkout my rear end while they descend the stairs.
We go to dinner and my wife and I return alone to the unit at 10:30pm. In the parking lot I notice a sign saying security cameras in use and I park right in front of one in the only visitor parking spot as requested by the owner. On the way up the stairs, DW and I make faces into the creepy camera (a few glasses of wine will do that to you). DW goes to bed and I start googling rental unit spying. I bone up on the subject and look inside the unit for hidden cameras. I find two things that look like they could be hidden cameras. I cover them with paper towels.
The next morning, after DW and I go for a walk I get a txt asking that I not cover up the security cameras. I told him there are no external security cameras that are covered. He later states that he has six external cameras and he sees us coming and going even if I'm standing infront of the one on the stairs. I'm ok with cameras on my car and in the parking lot. DW and I are not too keen on the creepy crotch-shot camera on the stairs. We return from the walk and get dressed for a party at my nephew's.
When leaving, I stand infront of the crotch shot cam while DW walks by and we go to party. Later that day I get a txt saying my reserv is cancelled, the authorities have been notified and are en route to remove my belongings from the unit. He said I had broken a local law against blocking the view of a security camera and he notified the large online rental company stating I had breached the contract by having 2 extra guests and breaking local laws. He also stated he was pressing charges for not being out of his unit within 2 hours.
There's more, but to conclude, we were charged for four people for one night and kicked out of our rental. Cust service was of no help. Before leaving town the next day we stopped by the PD to turn ourselves in since the host said he was pressing charges. I asked if a squad car had been dispatched to the rental the day before and the answer was no. There was no law against blocking the view of a security camera either.
If you're still with me, I got nowhere with cust service. I searched for how to resolve host accusing renter of extra guests but all I could find was hosts having to deal with renters who sneak in extra guests. The host is aggressive and hostile so I go through customer service. What would you guys do at this point?
A host is accusing me of having 2 extra guests. I explained to customer service what happened and they side with the host. Here is the short version. I booked a small unit for me and the wife. We had to drive 6-7 hours to get there but my sister in-law asked us to pick her and her husband up at the airport since the 4 of us were going out to dinner in a town about 15 miles form the rental. We arrived from airport 15 min after check-in time and we all enter the unit to freshen up. We all had overnight bags, used the bathroom and prepared to go for a walk. Dinner reservations were not for another 2 hours and we all needed to stretch our legs.
Just as we are about to leave I get a txt from host asking if the unit is ok and asking for confirmation as to how many are needing accommodations that night. I responded that there will be 2 of us. We all look at each other and say 'this is creepy. Somebody is watching us." I knew there were security cameras and I am OK with some for security purposes but I'm getting a creepy vibe. We go for a walk. We come back after 90 minutes to freshen up and change into dinner clothes.
All four of us leave, my brother and sister in-law carrying their overnight bags since they will be staying with my nephew who is meeting us for dinner. On the way out I notice a camera about waist high on the landing outside the door. We laugh and cringe and joke about the creepiness and I stand in front of it and tell everyone to go down the stairs. The creepy camera can checkout my rear end while they descend the stairs.
We go to dinner and my wife and I return alone to the unit at 10:30pm. In the parking lot I notice a sign saying security cameras in use and I park right in front of one in the only visitor parking spot as requested by the owner. On the way up the stairs, DW and I make faces into the creepy camera (a few glasses of wine will do that to you). DW goes to bed and I start googling rental unit spying. I bone up on the subject and look inside the unit for hidden cameras. I find two things that look like they could be hidden cameras. I cover them with paper towels.
The next morning, after DW and I go for a walk I get a txt asking that I not cover up the security cameras. I told him there are no external security cameras that are covered. He later states that he has six external cameras and he sees us coming and going even if I'm standing infront of the one on the stairs. I'm ok with cameras on my car and in the parking lot. DW and I are not too keen on the creepy crotch-shot camera on the stairs. We return from the walk and get dressed for a party at my nephew's.
When leaving, I stand infront of the crotch shot cam while DW walks by and we go to party. Later that day I get a txt saying my reserv is cancelled, the authorities have been notified and are en route to remove my belongings from the unit. He said I had broken a local law against blocking the view of a security camera and he notified the large online rental company stating I had breached the contract by having 2 extra guests and breaking local laws. He also stated he was pressing charges for not being out of his unit within 2 hours.
There's more, but to conclude, we were charged for four people for one night and kicked out of our rental. Cust service was of no help. Before leaving town the next day we stopped by the PD to turn ourselves in since the host said he was pressing charges. I asked if a squad car had been dispatched to the rental the day before and the answer was no. There was no law against blocking the view of a security camera either.
If you're still with me, I got nowhere with cust service. I searched for how to resolve host accusing renter of extra guests but all I could find was hosts having to deal with renters who sneak in extra guests. The host is aggressive and hostile so I go through customer service. What would you guys do at this point?
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