Sorry for the length of the intro to this ... it is germain to the issue. Hopefully, someone in this forum can help!
Three years ago I purchased a new phone from Samsung and sent in my old phone for a trade-in value of $150 and I paid cash for the delta. A couple of months later I received notification they rejected my phone as not meeting their criteria (I thought it was in very good condition). I contacted Samsung immediately and requested a return of my phone and I'd gladly pay the $150. They refused and they now have my good phone and want another $150.
Subsequently, TD Retail (the financing arm of Samsung) set up an account and wanted me to pay the $150. I made several calls trying to explain the situation to no avail. I can easily afford the $150, but now it's the principle of the matter to me ... no need for the lecture on that ...
Here's the issue. Suddenly a $275 debt appeared on my credit report earlier this year and sent my FICO from ~835 to ~735. I have exemplary credit (other than this), and have no debt, put everything on my credit cards and pay them off every month etc etc etc.
After investigating, it turns out TDR wrote this off and resold the debt to some third party scavengers, hence the now $275 debt. Now with my "tail between my legs" for not understanding earlier that this was a battle I could not win I call the third party scavengers, say I'll gladly pay the $275 immediately if they will delete the item off my credit report.
They said they cannot and I must get Samsung to agree to the deletion. I call Samsung, they said as far as they're concerned I owe them nothing (I guess because they wrote off the debt) and to contact TDR. Of course they won't do anything either because the scavengers now own the debt.
The scavengers will gladly accept the $275, but will only put on my credit report that the debt is paid off ... but all the delinquencies will remain. They will do nothing more. I cannot believe with the exemplary credit I have, no debt, no lates etc etc that this simple small amount of money can destroy my credit so badly.
As an addendum, I have made the challenge to the credit agencies several times from several different perspectives all to no avail.
Any suggestions from you smart folks?
Three years ago I purchased a new phone from Samsung and sent in my old phone for a trade-in value of $150 and I paid cash for the delta. A couple of months later I received notification they rejected my phone as not meeting their criteria (I thought it was in very good condition). I contacted Samsung immediately and requested a return of my phone and I'd gladly pay the $150. They refused and they now have my good phone and want another $150.
Subsequently, TD Retail (the financing arm of Samsung) set up an account and wanted me to pay the $150. I made several calls trying to explain the situation to no avail. I can easily afford the $150, but now it's the principle of the matter to me ... no need for the lecture on that ...
Here's the issue. Suddenly a $275 debt appeared on my credit report earlier this year and sent my FICO from ~835 to ~735. I have exemplary credit (other than this), and have no debt, put everything on my credit cards and pay them off every month etc etc etc.
After investigating, it turns out TDR wrote this off and resold the debt to some third party scavengers, hence the now $275 debt. Now with my "tail between my legs" for not understanding earlier that this was a battle I could not win I call the third party scavengers, say I'll gladly pay the $275 immediately if they will delete the item off my credit report.
They said they cannot and I must get Samsung to agree to the deletion. I call Samsung, they said as far as they're concerned I owe them nothing (I guess because they wrote off the debt) and to contact TDR. Of course they won't do anything either because the scavengers now own the debt.
The scavengers will gladly accept the $275, but will only put on my credit report that the debt is paid off ... but all the delinquencies will remain. They will do nothing more. I cannot believe with the exemplary credit I have, no debt, no lates etc etc that this simple small amount of money can destroy my credit so badly.
As an addendum, I have made the challenge to the credit agencies several times from several different perspectives all to no avail.
Any suggestions from you smart folks?