aja8888
Moderator Emeritus
Service is very, very important in that hot tubs do have problems "spring up." It's the only item in my house that service is so important and frequent.
I'm sorry, but Costco and Sam's Club just don't have servicemen where you can receive personal attention. Price is not everything, but the quality of the individual components is. Delivery and setup is also important.
Buy your tub only from someone that can give service. It's not like you can just pickup a 3,500 pound hot tub with water and take it in. Mine weighs 850 lbs. not including 350 pounds of water.
You must mean 350 gallons of water, not pounds, correct?