I have been buying Omaha Steaks since 1994. I don't buy often, maybe once every 9-12 months so some of what I buy (burgers, mainly) stays frozen for nearly a year. I stay away from the really expensive stuff, sticking to the Steak Tips or the 5 oz. burgers (16 for $25). The Steak Tips are a little pricey even if they are on sale (the Tenderloin ones are better than the Sirloin ones). Sometimes, the Steak Tips are really good but sometimes they were just good-not-great. However, I think I will stop buying the Steak Tips.
The 5 oz. burgers have always been superb. The only time I had a problem with them was with the packaging - there were some small bubbles in the plastic which broke and exposed the meat. I returned them to the store and exchanged them - now I always make sure to inspect every one in the box before I leave the store.
A few years ago I also bought the breaded chicken fingers which were good-not-great and a bit pricey. My dad used to like those franks I would buy for him but he no longer eats them.
I try to shop at their store when they have some good freebie offer like a chocolate cake. They used to have one of those frequent shopper cards which gave me a chance to try out some other freebie items after I completed the stamped card.
I once told them not to call me with special offers because I found the calls intrusive. They respected my wishes. I get plenty of mailings from them which is fine because when I am close to running out of their stuff I gather up anything recent I got to see what they have on sale. Because my freezer space is tight, I can only buy more when I know I have enough space in there.
There used to be a store pretty close to where I live but it closed several years ago, so I have to drive a bit further to another one.