For anybody curious about how the Amazon refund scam works, this is worth a peek:
Thanks, that really warmed my heart. So much negative in the world, it's good to see someone fighting the good fight.
As for calls, I get a lot of scam calls. I have no problem answering my phone whenever I'm not busy doing something else.
Here's a tip: It's all about your attitude.
I answer. I say hello
once. If nobody replies right away, I already know I'm being transferred to an operator or a computer.
If an operator or recording comes on, I can generally tell within a few seconds which scam it is. If I've heard it before, I hang up.
If not, and I have time, I'll listen for a few more seconds to try to figure out the scam. For fun, you could always play along for a while, just to waste the scammer's time. My father does that. I generally don't feel like it.
I also immediately mark the number as spam, so now it is flagged on other people's phones. I consider that to be doing a public service.
Because of this approach, I've answered important calls (like for my vaccine appointment) that I'd have missed if I let unknown callers go to voice mail.
By keeping this positive attitude, I don't get angry, I help prevent scams on others and I keep up to date with what's going on in the scam world. Win-win-win.