martyb
Thinks s/he gets paid by the post
Another rant was the time that TaxAct planted a virus on my computer that trashed it. CDilla was an anti-piracy software that flipped some boot-sector switches that TaxAct put in their cd. I operated with a multi OS computer, switching from Unix, Windows, Linux to learn more. Their 'sneaking' in boot sector alterations from discs ended up trashing the hard drive that even deep reformatting couldn't save. I didn't recieve a penny from TaxAct, not even to reimburse me for the software. I recommend everyone to stay away from TaxAct.
Is it possible you got the virus someplace else? I've been using TaxAct for years, including the two years I ran my taxes on TaxAct first, then took them to an accountant. I've never had any problem. I've never used any other tax software, not even TurboTax.