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Sprint dumping 1,000 customers
Apparently sending everyone through voice menu hell isnt satisfactory anymore. Now if you complain about receiving lousy service from a company, you can be fired as a customer.
One of these days, someone is going to figure out that by spending a little more on customer service, you get to spend a lot less on marketing.
But then again, a lot of companies are run by marketing guys who arent going to grok that.
Apparently sending everyone through voice menu hell isnt satisfactory anymore. Now if you complain about receiving lousy service from a company, you can be fired as a customer.
One of these days, someone is going to figure out that by spending a little more on customer service, you get to spend a lot less on marketing.
But then again, a lot of companies are run by marketing guys who arent going to grok that.