mountainsoft
Thinks s/he gets paid by the post
Delivery people were as nice as can be.
That was the one positive aspect of the whole experience, the delivery guys were all friendly and great to deal with. They all spoke Spanish as their primary language, and kept calling me "boss" which felt weird, but they were genuinely nice guys. Most times the delivery guys were the ones pointing out the flaws when they unpacked them and told me they wouldn't accept a fridge like that.
Around the third visit the guy seemed appreciative that we weren't yelling at them about the flaws. He made it sound like a lot of customers can be quite rude and aggressive.
Unfortunately, we live in the mountains and have a tight curving driveway. They showed up with a huge delivery truck they really struggled to get down our drive. I finally convinced the guy to back down the next couple times and that went much better. But, I had to go rake out the ruts their big truck left each time after they were gone.