Why are Some (Most?) Dentists Con Artists?

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I apologize if you are an ethical dentist reading this but it seems my lot in life is to encounter shyster dentists. This post will be provocative if you are a dental worker, but I have to get this off my chest. A Reader’s Digest condensed version, TLDR, is at the bottom of this post.

There have been several diagnoses over the years that I’ve been skeptical about and turns out the dentist(s) has been wrong or lying.

When I was in my teens my dentist told me I had a strange set of wisdom teeth, with two growing towards each other in the same jaw, lower left. X-rays confirmed this. I was told I must get these removed because “they will only cause you trouble later on in life.” And then something we’ve all probably heard, “might as well get them all taken out at the same time.”

During my lifetime I’ve had four or five dentists and they’ve all given me the same diagnosis and course of action. Guess what, I still have those wisdom teeth and they haven’t caused me any trouble.

Fast forward 35 years. Despite my regular flossing as well as cleanings and exams every 6 months, boom, I’m told I have unhealthy gum pocket depths and I’m past the gingivitis stage and into gum disease. I’ve got pockets that are 6, 7, and 8 mm deep around my molars (normal pocket depths are 1,2, and 3 mm.) Also, many of my gums are bleeding because of the use of the pocket depth probe. Ominously I’m told if I don’t get this treated I could lose these teeth. The treatment is root planar scaling. The cost would be $1,800 (not covered by my insurance) and it will take 6 to 12 months to know if it was helpful. Meanwhile, cleanings every 3 months are recommended. (My dental plan includes 2 cleanings and 1 exam per year.) A year goes by, my pockets are remeasured and I’m told the treatment didn’t work as planned and if the pockets don’t reduce in depth I should consider pocket reduction surgery with bone grafts. This surgery is about $3,500, not covered by insurance. They could probably hold the pocket depths from increasing if I maintain a 3 month cleaning schedule. This goes on for a year or two until I’m told I really need the surgery.

Time for a second opinion. This is where I made a mistake. No, not in getting a second opinion, but in telling them I was seeing them because gum flap surgery had been recommended and I was looking for another opinion. Once again I was told I had deep pockets and pocket reduction surgery was recommended, however, I could try root planar scaling first as it’s less expensive. Their ultrasonic and laser tool was touted as being better at planar scaling than the mechanical cleaning I’d had done previously. I went for it again. Another $2,000 out of my pocket. Again, a couple years go by with cleanings every 3 months and this dentist also tells me I need pocket reduction surgery. In fact, he told me I would eventually lose my teeth and he was not going to perform cleanings anymore unless I get the surgery. That was in July 2021.

Months go by with me intending to see a different dentist. I’m kind of paralyzed with indecision. Finally, I select a new dentist and go there this last Wednesday. I make sure I don’t say anything about why I’m coming, just that I’m a new patient. I get a dental hygienist who’s probably in her 50’s. I get a full set of X-rays taken. I get my exam done and all my gum pockets are measured at either 1 or 2 mm deep, with a couple 3's which is fabulous, except for tooth #2 (upper right molar) which is a 5 mm. None of my teeth bled during the probing. None of my gums looked tender.

The dentist examined me and said I had a very healthy mouth and my double set of wisdom teeth did not need to be removed. “They’re buried and if they aren’t bothering you, leave them be.” They want to see me again in 6 months. I’m elated that I’ve got a healthy mouth. Then I get angry thinking about how these other dentists were trying to fleece me.

FYI, all these years I did not notice any symptoms of gum disease. My teeth didn’t hurt, my gums didn’t bleed when I brushed, my gums weren’t tender, etc. The dentists that wanted to do the surgery showed me X-rays purporting to show bone loss under the gum line, but I’m no expert so what did I know about it?

TLDR Version: Over the past 10 years two different dentists have told me I needed gum surgery, at $3,500 and $4,000 respectively, even though I personally did not exhibit any symptoms of gum disease (that I knew of.) They performed planar scalings at $1,800 and $2,000 respectively. I was on a schedule of cleanings every 3 months. They wanted to remove my wisdom teeth. I recently went to a new dentist, got a full exam, and he said I had a very healthy mouth.
 
Its a dog eat dog world out there and everybody is wearing milkbone underwear!

It's the medical profession and wait until you get on Medicare which is really a feeding frenzy for doctors! 14 years experience on Medicare here and I have seen it all.

Now there are some good dentists and doctors, but, like you found out, you have to seek them out.

It took me 78 years to find a dentist I trust and doesn't want to pull my wisdom teeth or do gum work on perfectly great gums.
 
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So, you need to find a halfway decent dentist.

My dentist right now is the best one I ever had in my entire life. I was his very first patient out of dental school - - I had broken off a tooth at the gumline while eating lunch, my first day on a new job in a city where I had just moved and knew nobody. So I went to a dental office in the "high rent district" to get it fixed, figuring that rich people would probably pay more and get better dental work. That dentist was busy. But, he was letting a very young beginning dentist do a little work out of his office and that's who fixed my tooth. He did terrific work, and his fees were reasonable. Not long afterwards he had his own office.

So, it was just plain luck, but I think my dentist is terrific and I have been going to him for 23 years.
 
So how do you know if the first 2 dentists are or the last one is the con artist(s)? You won't until later. I have had the same dentist for over 30 years. I don't go in for anything anymore. Only when something is wrong. Some years back I cracked a tooth off. At the time, he said it would be an iffy repair. Too much tooth gone. recommended a crown but agreed to try the filling. So we did the filling. About 5 years later, it failed. This time, the options were root canal and crown or implant. After considerable research, I went for the root canal to a specialist. He got started and stopped the process. The roots were cracked and would make the crown fail. I am now in the process of bone graft and will have the rest done by the end of the year hopefully. I trust his advice and work, which is a big thing. I just wish he would cut me a deal though. I /we have no dental coverage and pay rack rate.
 
Maybe your teeth would have been in better condition if the dentists didn't have $200K in student loans and another $250K to equip their office hanging over their heads.

My relative, the dentist, was one of only two dentists that got out of our state's medical school without any student loans.
 
Before my move to a different city last year I went to my dentist of 10 plus years. He gave my teeth a clean bill of health. The first 2 dentists I went to in my new city found thousands of $$$ of work I needed ASAP. I didn’t bite so to speak.
The third dentist who was recommended to me did his new patient exam. He said I had a healthy mouth and to continue with my excellent denial hygiene.
 
Its a dog eat dog world out there and everybody is wearing milkbone underwear!

Norm!

It's the medical profession and wait until you get on Medicare which is really a feeding frenzy for doctors! 14 years experience on Medicare here and I have seen it all.

I'm headed to Medicare in the next year. What do the doctors do? Perform unnecessary tests? Unnecessary surgeries?
 
So how do you know if the first 2 dentists are or the last one is the con artist(s)? You won't until later.

As I said, I never had any problems with my funky wisdom teeth. Despite supposedly having bad gums they never bled, never hurt, weren't tender, weren't red, etc. It's been 12 years since I was told I had to have gum surgery. How much longer do I have to wait to see if something happens?

Plus, I would think the new dentist would want to generate some fees if he could.
 
I trust my current dentist, but have found generically that some dentists appear to be more money hungry than fellow internist doctors.
 
Been through that.

Every profession is a conspiracy against the laity George Bernard Shaw

Too much money and power involved. No reason to act responsibly because they know their ass is covered. Too much power and money. Their "findings" are not easily testable you've found. Fear sells. "I say you 'need' surgery. What are you gonna do about it? Take a chance? You feel lucky today? Well, do ya?"
 
Maybe your teeth would have been in better condition if the dentists didn't have $200K in student loans and another $250K to equip their office hanging over their heads.

My relative, the dentist, was one of only two dentists that got out of our state's medical school without any student loans.

At my previous dentist they had all the latest equipment. One thing I noticed was a revolving door of hygienists and dentists. In the past four years or so I've had two dentists and I never had the same hygienist on consecutive visits, and remember I was going there every three months. I thought that was odd. Also, the last two times I went in the dentist came into the room and did my pocket depth readings, "to speed along the process." Finally, the dental offices are a franchise operation, which I did not know at my initial visit.
 
Maybe your teeth would have been in better condition if the dentists didn't have $200K in student loans and another $250K to equip their office hanging over their heads.

My relative, the dentist, was one of only two dentists that got out of our state's medical school without any student loans.

I think you're on to something here. I have noticed the same thing with veterinarians. The ones who went to school recently have to suggest all sorts of treatments, sell the special foods, and always recommend full blood panels for every visit.

The other thing is a lot of dental practices are being purchase by private equity (this is also happening to veterinary practices too).

I also found this article enlightening: The Truth About Dentistry It’s much less scientific—and more prone to gratuitous procedures—than you may think.


Edit, here's another interesting one: I Went to 50 Different Dentists and Almost All of Them Gave Me a Different Diagnosis
 
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At my previous dentist they had all the latest equipment. One thing I noticed was a revolving door of hygienists and dentists. In the past four years or so I've had two dentists and I never had the same hygienist on consecutive visits, and remember I was going there every three months. I thought that was odd. Also, the last two times I went in the dentist came into the room and did my pocket depth readings, "to speed along the process." Finally, the dental offices are a franchise operation, which I did not know at my initial visit.


My couple of encounters with one of these nationally recognizable dental franchises was the worst. Like visiting an Oscar Mayer baloney factory. I'm still waiting for the eight cavities they found to become a problem, eight years later. Shameless in what they thought they could get away with. I could ask: What? Do they think I'm stupid?" but the answer is, "Yes. Of course they thought I was stupid. Why else would they pull a stunt like that?
 
It really pays to get second opinions from doctors and dentists and multiple bids from contractors. There is an amazing different in prices and recommendations. One dentist told me for a chipped tooth I needed braces and he would have to rebuild my jaw. He said my bite was off and a veneer wouldn't hold. The next dentist just put a veneer on the chip. It took less than an hour to apply and it looks fine. Our tree work bids this year and last year both had a $5K difference in low and high bids for the same work from well rated tree services.

We've had the same thing with doctors and one saying you need surgery and a second opinion doctors saying it will heal on its own. With our dog one vet said he had a cracked tooth and the next one said he didn't.

It is nice being retired and having time to shop around / get second and third opinions. If you live in a city with checkbook.org that is a good resource. Between checkbook, Yelp and Nextdoor we have had pretty good luck with everything from auto shops to dentists to tree services.
 
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Months go by with me intending to see a different dentist. I’m kind of paralyzed with indecision. Finally, I select a new dentist and go there this last Wednesday. I make sure I don’t say anything about why I’m coming, just that I’m a new patient. I get a dental hygienist who’s probably in her 50’s. I get a full set of X-rays taken. I get my exam done and all my gum pockets are measured at either 1 or 2 mm deep, with a couple 3's which is fabulous, except for tooth #2 (upper right molar) which is a 5 mm. None of my teeth bled during the probing. None of my gums looked tender.

The dentist examined me and said I had a very healthy mouth and my double set of wisdom teeth did not need to be removed. “They’re buried and if they aren’t bothering you, leave them be.” They want to see me again in 6 months. I’m elated that I’ve got a healthy mouth. Then I get angry thinking about how these other dentists were trying to fleece me.

FYI, all these years I did not notice any symptoms of gum disease. My teeth didn’t hurt, my gums didn’t bleed when I brushed, my gums weren’t tender, etc. The dentists that wanted to do the surgery showed me X-rays purporting to show bone loss under the gum line, but I’m no expert so what did I know about it?

TLDR Version: Over the past 10 years two different dentists have told me I needed gum surgery, at $3,500 and $4,000 respectively, even though I personally did not exhibit any symptoms of gum disease (that I knew of.) They performed planar scalings at $1,800 and $2,000 respectively. I was on a schedule of cleanings every 3 months. They wanted to remove my wisdom teeth. I recently went to a new dentist, got a full exam, and he said I had a very healthy mouth.

Good for you, you found the right dentist!
 
I apologize if you are an ethical dentist reading this but it seems my lot in life is to encounter shyster dentists. This post will be provocative if you are a dental worker, but I have to get this off my chest. A Reader’s Digest condensed version, TLDR, is at the bottom of this post.

There have been several diagnoses over the years that I’ve been skeptical about and turns out the dentist(s) has been wrong or lying.

I would have to agree with you. A large percentage of dentists are motivated by greed. I was told 24 years ago that I should replace three molars with crowns because the fillings were large and they may eventually break apart. The dentist recommended removing the fillings and performing root canals and then a build-up and then crowns. This was all so called preventive dentistry. That was the last time I saw him. We were travelling to Europe and my wife took me to her former dentist in Switzerland and he performed an exam and took x-rays and found nothing but a small cavity on another tooth that the crooked dentist missed. He recommended that I see dentists who teach at university and have a private practice to stay current. This is exactly what I did and I found one that taught at UCLA dental school and was in a private practice one day per week. The new dentist recommended that I just fill the small cavity and saw no reason to replace molars with crowns and said it was insane to perform root canals on healthy teeth. He was my dentist for 22 years and after he retired, I started seeing another dentist who teaches at UCLA but is in a private practice two days a week that he referred me to. After 24 years the three molars that the crooked dentist wanted to replace are still fine.

Always get a second opinion before undergoing a major treatment.
 
Yeah, my guy watches "spots" every visit. He thinks one is going to evolve to a cavity, but he will wait because "I'll never fill a good tooth" and I see him 3x a year so, he'll know.

Yeah, that's the guy you want - :)
 
My general rule with dentists is, if they tell you they'll watch things until work really needs to be done, they are probably a winner. Otherwise, you probably have a lemon.

The dentists I saw were mostly fine, a little push towards a certain toothpaste, or teeth whitening was mostly the worst of it. They were correct about my wisdom teeth, I have a very crowded lower mouth, and they were coming in at a weird angle. They were also correct I needed to use anticavity mouthwash regularly, the results were really good for my gum health. My earliest dentist probably should have insisted I use pain-numbing when doing my fillings, I've had to re-do a few of those a bit early because he probably didn't go as deeply as he needed to in order to reduce the pain.

The one time I ran into a laughable situation was the one time I used a very early days Group-on type deal for a cleaning when I was in between my parents' insurance and work insurance. He suggested I redo ALL of my fillings, all at once, when I was feeling no discomfort. Generally, fillings should only be redone when needed because it just accelerates when you need crowns. So, I obviously just blew him off and never thought of going back, probably left a bad review, the office was nice though?

I was just thinking today after looking at a map, wow, there are probably 10x more dentists around me than pizza places, how does this work out?

And yea, you need to be careful with vets too. Get the service you need from them and move on.
 
Don’t want to needlessly bash dentists. Their working world has changed a lot in my 40+ adult years-insurance coverage reduced, increased customer vanity, higher dental school costs, more expensive (and elaborate) equipment.

I have an acquaintance who was in that business. Said it is very profitable if you treat it like a factory and move people through. Even more so if you can upsell additional services, especially for orthodontia for young and older. Calls the dental profession “carpentry with a medical license”

Distilled advice from his and my experience:
-Avoid the “treatment plan”
-Low turnover of staff and hygienists is a good sign, as mentioned
-There has not been a valid RCT that shows flossing makes any difference in the health of your teeth. One’s breath and intimate relationships, sure. Just not the longevity of your teeth.

None of this is to say we should ignore our smiles or not attend to teeth that are genetically soft or prone to decay due to diet, diabetes, etc.
 
OP, I feel the same way. I do not trust very many dentists. Like you, I have embedded wisdom teeth, and was told decades ago that they should be removed, 'or else.' I still have them, with no issues.

I was also told that both of my daughters needed braces, like clockwork as each one entered adolescence. I was p#ssed when this happened, as both my daughters had, and still have, gorgeous, perfectly straight teeth. I declined and changed dentists.
 
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I have seen first-hand the difference between dental practices.

When I lived in AZ, my teeth needed lots of work. I too had deep perio pockets, needed flouride treatments, deep cleaning, etc. Dentist always was critical of my dental health.

Moved to New England recently. Dentist here says my teeth are really good. No flouride treatments, no deep cleaning, etc.

Cudos to OP for getting second and third opinions!
 
I have a funny dental anecdote from 40 years ago. Fifty years ago I had a tooth pulled in the mid upper left side of my mouth. A decade later I moved to DC and my dentist there wanted to put a bridge in. It struck me as too costly and the out of site gap didn't bother me at all. Every time I went in the dentist would warn me that the teeth on either side would spread leaving gaps and the tooth below could erupt upwards. On one such case I said "it hasn't happened so far.". He said, "but how long ago did you have it pulled?" When I replied, "about 10 years ago," he just said "oh," and dropped the issue. Fair disclosure, a couple of years ago I finally had to have the adjoining tooth pulled and over four decades it had tilted quite a ways over.

Now I have another gap where I lost two implants. So far I am resisting further work. I figure I will be dead before too much happens.
 
I was just chatting with a fellow volunteer at a Habitat for Humanity build who is a retired dentist. He retired because of the pressure mentioned by OP. His "BS bucket got full."

I'm fortunate in that I've been going to the same practice for 34 years. Sold twice in that time, so 3 dentists. They are all very fair. My new guy is young and is still fair and doesn't play games. He does like to do his own crowns using the milling machine. That's a change from the previous.
 
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