MikeD
Full time employment: Posting here.
I got one woman to hang up on me when I asked her if she liked dogs and told her that my dog's feet smelled like Fritos.
Mike D.
Mike D.
Harrassing phone calls over auto warranty
- Thread starter virginia
- Start date
ERD50
Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Not exactly. They can call once. If you tell them 'Put me on your DO Not Call list', it is illegal for them to call again.
Also, as I understand it, the wording can be important. Technically, you must say 'Put me on your Do Not Call list', that is supposedly how the law is written. Slimeballs might use this to circumvent you if you just say 'don't call me'.
Ah, here's one source to that:
Insiders: To Get Telemarketers To Stop, You Must Specifically Say "Put Me On Your Do Not Call List"
two4theroad
Recycles dryer sheets
I have been getting calls from an organization that advertises that they can lower the interest rate on my revolving credit cards. Like I had any....I hung up on them for weeks then finally pushed the 1 for a talk with a human. Their new trick is to hang up before you can get the entire "Please put me on your do not call list" statement out.
I am going for an air horn tomorrow.
2fer
I am going for an air horn tomorrow.
2fer
This has worked better for us than we ever expected. I use the phone to transmit, not for entertaining everyone else. The computers light up the ringer at the same time every day for five or six days in a row, detect the answering machine, and move on.I never answer the phone at home! That's why God created answering machines! We've let the machine take all the calls for the last 10 years......most all of the tele-racketeers have given up all hope of ever hearing a live human on our end, and they quit calling us loooong ago....even before I put our numbers on the DNL. I also put our names and address on the "Opt-out Prescreen" list.
Heck, nobody ever calls us anymore, and we never get all of that marvelous junk mail anymore either!!! It's almost like we no longer exist.....what a wonderful feeling!!!
Another reason to turn the ringers off was the girlfriend calls. They can't believe they're getting our answering machine at our kid's # so they call five or six times just to see if she's screening her calls. One or two of these "friends" will even sit on their assets in our cul-de-sac redialing their cell phones just so that they don't have to walk the 50 feet to ring our doorbell.
People with business for us have learned to plan ahead. 99% of the Reserves phone calls have been of the "Just wanted to touch base with..." ilk or "What's your e-mail address?" query. They learn to use e-mail (or, for our kid, send it to her MySpace page). Or they're happy to leave voicemail.
Our kid gets far more college mail than we get total mail. If it wasn't for the bills & fish wrappers we wouldn't get any mail at all.
Yep. We can tell by the format of the name on the address label that they're using the recorder's public records. If they include a business-reply envelope then I take advantage of that for a removal request... otherwise they only seem to spend the money on two mailings.
TromboneAl
Give me a museum and I'll fill it. (Picasso) Give me a forum ...
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- Jun 30, 2006
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Whenever you tell them to put you on the do-not-call list, preface it by saying "I am speaking to you on a recorded line."
Our telemarketing calls dropped dramatically when we moved to a small town. I think that puts us in a less interesting demographic.
Our telemarketing calls dropped dramatically when we moved to a small town. I think that puts us in a less interesting demographic.
CuppaJoe
Moderator Emeritus
Who are these people who want to sell me a warranty on that car I sold in 1980?
WarrantiesFurLess
Confused about dryer sheets
- Joined
- Mar 25, 2008
- Messages
- 9
unwanted extended auto warranties calls
Greetings,
I had same issues, and the funny part of it is, I am in the warranties industry, so I know what goes on behind the scenes with many of these telemarketers.
First thing to do is to take note of phone numbers being used to call you, and yes, they will be from all over the country as they use auto dialers in most cases, so it is not that your number is on a specific list, unless you pick up and answer the phone, then you are indeed added to hit list.
It is nearly impossible to stop these calls unless you take down numbers, enter them into Google search with attached word scam, and you will more than likely identify many who are also being harrassed with same calls. I had one who was relentless, and so I found out companies name, then alias names, home number, address, past businesses, back gorund check, and then I started calling lady at home, her other businesses, and low and behold, I was removed from their list.
Sure, it took time, but when you post these numbers in heading of forums like this, it will warn others, and in numbers you can put enough pressure on them to block your number from being dialed. Otherwise you will not be able to stop them. I changed numbers and still got calls, and this again is due to auto dialers which just dial one number after another digit by digit ignoring laws about unwanted calls as they are hidden by using hundreds of dial from numbers. Not easy, but better to take care of it than not for your number is resold as active and calls will increase.
Just thought you would like to know a little inside information on problem, and no, we do not use auto dialers, even though we are in same extended warranties business. We don't sell it, we tell it, then let consumers purchase from themselves at wholesale, so totally different concept. No one likes to be hard sold, especially at the auto dealers which is the worst place to purchase an extended warranty. The more you learn, the less you will be burned.
Good luck to all,
I got an extended warranty on my Honda when I bought it in 2000 (first mistake). I've started getting several calls a day from someone wanting me to do something and extend the warranty further. They started out in California, and are now calling from numerous states like Nevada, Mississippi, Colorado. I finally answered today and it was a prerecorded message, when I got to the customer service guy, the first thing he said (no hello) was "make and model of vehicle". The first thing I said was "I want to be taken off of this calling list", and I heard somebody in the background say "You're not being taken off sh*t" - and then they hung up on me. WTH
Greetings,
I had same issues, and the funny part of it is, I am in the warranties industry, so I know what goes on behind the scenes with many of these telemarketers.
First thing to do is to take note of phone numbers being used to call you, and yes, they will be from all over the country as they use auto dialers in most cases, so it is not that your number is on a specific list, unless you pick up and answer the phone, then you are indeed added to hit list.
It is nearly impossible to stop these calls unless you take down numbers, enter them into Google search with attached word scam, and you will more than likely identify many who are also being harrassed with same calls. I had one who was relentless, and so I found out companies name, then alias names, home number, address, past businesses, back gorund check, and then I started calling lady at home, her other businesses, and low and behold, I was removed from their list.
Sure, it took time, but when you post these numbers in heading of forums like this, it will warn others, and in numbers you can put enough pressure on them to block your number from being dialed. Otherwise you will not be able to stop them. I changed numbers and still got calls, and this again is due to auto dialers which just dial one number after another digit by digit ignoring laws about unwanted calls as they are hidden by using hundreds of dial from numbers. Not easy, but better to take care of it than not for your number is resold as active and calls will increase.
Just thought you would like to know a little inside information on problem, and no, we do not use auto dialers, even though we are in same extended warranties business. We don't sell it, we tell it, then let consumers purchase from themselves at wholesale, so totally different concept. No one likes to be hard sold, especially at the auto dealers which is the worst place to purchase an extended warranty. The more you learn, the less you will be burned.
Good luck to all,
WFL, why do you say car dealers are the worst place to buy an extended warranty. Most of them sell the manufacturers warranty which is the only one to buy. Warranty companies that sell warranties that are underwritten by some insurance company offten go out of business and always send an adjuster to adjust the repair so nothing is covered. After 35 years in the business I also know the deal with this.
Is it better the customer buys it from an 800# and have no idea what they are buying. When it comes time for a repair then the fun begins.
Is it better the customer buys it from an 800# and have no idea what they are buying. When it comes time for a repair then the fun begins.
HFWR
Give me a museum and I'll fill it. (Picasso) Give me a forum ...
We are not Pavlov's dogs; you are not required to answer the phone or the doorbell...
WarrantiesFurLess
Confused about dryer sheets
- Joined
- Mar 25, 2008
- Messages
- 9
Extended Warranties
Agreed,
If you are purchasing a new car, or late model, then a factory sponsored extended warranty may be best choice, but in my experience, it is all about the company, so like everything, you have to do your due diligence, but you will always pay much more at dealers, for house makes money, salesperson or F&I guy makes a piece, and the consumer pays through the nose. The example given was for used car, and in these cases, warranties will cost even more if existing warranty is not still in force.
Good luck to all, Mike
Agreed,
If you are purchasing a new car, or late model, then a factory sponsored extended warranty may be best choice, but in my experience, it is all about the company, so like everything, you have to do your due diligence, but you will always pay much more at dealers, for house makes money, salesperson or F&I guy makes a piece, and the consumer pays through the nose. The example given was for used car, and in these cases, warranties will cost even more if existing warranty is not still in force.
Good luck to all, Mike
Mike, all I can say is I would never have sold an Ins. company warranty although I would have made a lot more money using them. When our customers came back for a repair they liked us a lot better when they had the manufacturers warranty. Anytime an ins. company was involved it was a circle jerk because they didn't want to pay and usually found some idiotic reason for not doing so. Maybe the customers paid a bit more with us but at least they got what they paid for. When there was a problem with their car there was no problem keeping them happy.
Over the years people would come back and buy cars from us and would want the warranty as part of the deal because they were happy the last time. I never had to hide from a customer who had a problem with their car. We made our money and they got the service they paid for.
Over the years people would come back and buy cars from us and would want the warranty as part of the deal because they were happy the last time. I never had to hide from a customer who had a problem with their car. We made our money and they got the service they paid for.
jazz4cash
Give me a museum and I'll fill it. (Picasso) Give me a forum ...
I agree (and I think I mentioned before) the mfr's warranty is the only one I would ever consider. I am involved in selling extended product warranties and the reason the mfr's warranty works is that generally noone else has access to the repair parts at cost like the mfr does. Our extended warranties are primarily offered to commercial customers that need to lock-in a life cycle cost ($0 for repairs). I can't imagine a mfr risking the future sale of a >20k automobile by harrasing a customer for a few hundred dollar warranty.
It's been happening to me too, and I told these idiots the number was on the do-not-call list, so they just hung up. And then called again a couple of days later.
I called the car company to complain about their sales people persistently calling after being told not to and also being rude and ignoring the warning that we were on the do-not-call list. The person I spoke to said that these calls are coming from a company that has nothing to do with them and there was nothing they could do, and they'd also like to see it stopped because so many people think the calls are originating with the car company.
On the other hand, I'm getting these calls on my cellphone too, and not all that many people have the cellphone number, but the car company does. So I'm rather suspicious that they might have sold their customer list to some outfit that's passed it on to these annoying telemarketers.
I called the car company to complain about their sales people persistently calling after being told not to and also being rude and ignoring the warning that we were on the do-not-call list. The person I spoke to said that these calls are coming from a company that has nothing to do with them and there was nothing they could do, and they'd also like to see it stopped because so many people think the calls are originating with the car company.
On the other hand, I'm getting these calls on my cellphone too, and not all that many people have the cellphone number, but the car company does. So I'm rather suspicious that they might have sold their customer list to some outfit that's passed it on to these annoying telemarketers.
WarrantiesFurLess
Confused about dryer sheets
- Joined
- Mar 25, 2008
- Messages
- 9
Extended Warranties
Interesting,
Like anything, it all depends on the company. When you mention insurance, the only thing insurance is used for is to back up administrators of warranty, so it is like any insurance, it is extra protection. If a company has been paying all claims fairly, that is how one judges a warranty company, and if they have reinsurance, this is extra protection for consumer in case administrator goes under.
I remember when Chrysler was bankrupt before government bailed them out, and what would have happened to all those warranties if they were allowed to go under? Now they are on brink again, so the bottom line is a warranty is only as good as the company backing it, and auto manufacturers do not reinsure, so which warrany has more exposure of going under? With GM losing billions last quarter, and Ford doing no better, it will be interesting year to watch the industry try to survive this recession.
Simply put, there are serveral financially sound warranty companies who are independent and have several decades of paying claims under their belt, so like everything, know what you are purchasing before you purchase it, and as I like to say, purchase from someone you trust, yourself.
Good luck to all, Mike
Interesting,
Like anything, it all depends on the company. When you mention insurance, the only thing insurance is used for is to back up administrators of warranty, so it is like any insurance, it is extra protection. If a company has been paying all claims fairly, that is how one judges a warranty company, and if they have reinsurance, this is extra protection for consumer in case administrator goes under.
I remember when Chrysler was bankrupt before government bailed them out, and what would have happened to all those warranties if they were allowed to go under? Now they are on brink again, so the bottom line is a warranty is only as good as the company backing it, and auto manufacturers do not reinsure, so which warrany has more exposure of going under? With GM losing billions last quarter, and Ford doing no better, it will be interesting year to watch the industry try to survive this recession.
Simply put, there are serveral financially sound warranty companies who are independent and have several decades of paying claims under their belt, so like everything, know what you are purchasing before you purchase it, and as I like to say, purchase from someone you trust, yourself.
Good luck to all, Mike
jazz4cash
Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Mike
I am not familiar with any of these independent financially sound warranty companies. Without offending anyone, could you list some names? As the existance of this thread attests, it may be difficult for a consumer to find a reputable independent amid all the sleaze out there.
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Well Mike, I remember reading in the automotive news paper years ago about dealers going out of business because of ins. company warranties. What they did was sell thousands of these warranties and when the ins. company went under they were stuck with the repairs because they were the ones selling the warranties to their customers.
I can only talk about my experiences over the 35 years I sold warranties. Yes GM, Ford and others can go out of business but I'd rather bet on a company that's been in business for 100+ years over some ins.company that goes in and out of business as the wind blows.
I can remember many times that customers came in with some warranty they bought over the internet or from Geico. They would always send an adjuster to find some reason not to cover the repair.
I can remember one time a young guy came to the dealer with a Mustang with a blown engine. He had a Geico warranty and it took the adjuster about 2 weeks to get down to look at the car. Well guess what, the adjuster said the reason the engine blew was because it over heated because the thermostat stuck. Since the thermostat wasn't covered under the warranty the kid got stuck with the bill. So let's see, they cover the engine for 10K but not the thermostat for 5 bucks. Nothing but a game with ins. companies. Sort of like an annuity.
I can only talk about my experiences over the 35 years I sold warranties. Yes GM, Ford and others can go out of business but I'd rather bet on a company that's been in business for 100+ years over some ins.company that goes in and out of business as the wind blows.
I can remember many times that customers came in with some warranty they bought over the internet or from Geico. They would always send an adjuster to find some reason not to cover the repair.
I can remember one time a young guy came to the dealer with a Mustang with a blown engine. He had a Geico warranty and it took the adjuster about 2 weeks to get down to look at the car. Well guess what, the adjuster said the reason the engine blew was because it over heated because the thermostat stuck. Since the thermostat wasn't covered under the warranty the kid got stuck with the bill. So let's see, they cover the engine for 10K but not the thermostat for 5 bucks. Nothing but a game with ins. companies. Sort of like an annuity.
WarrantiesFurLess
Confused about dryer sheets
- Joined
- Mar 25, 2008
- Messages
- 9
Extended Auto Warranties
First, we were discussing tele-marketing tactics which drive us all crazy, but if you want to know, do a google search, it is easy to find the scams verses the long term companies who happen to have sparkling reputations for paying claims, as well as clean BBB records for those who believe in BBB. I use the internet, and I can find out all I need to know on any company, so rather than list a couple dozen, search a few out and read their history, some are in business over 25 years, and the insurance companies who are reinsuring for extra consumer protection are 130 years in business, and A rated by AMBest, so hardly fly by night as some seem to believe all independent warranty companies are scams, seems a bit far fetched to me. Must work for big three. lol
Good luck to all, Mike
First, we were discussing tele-marketing tactics which drive us all crazy, but if you want to know, do a google search, it is easy to find the scams verses the long term companies who happen to have sparkling reputations for paying claims, as well as clean BBB records for those who believe in BBB. I use the internet, and I can find out all I need to know on any company, so rather than list a couple dozen, search a few out and read their history, some are in business over 25 years, and the insurance companies who are reinsuring for extra consumer protection are 130 years in business, and A rated by AMBest, so hardly fly by night as some seem to believe all independent warranty companies are scams, seems a bit far fetched to me. Must work for big three. lol
Good luck to all, Mike
REWahoo
Give me a museum and I'll fill it. (Picasso) Give
With a member name of "Warranties-For-Less", what should we presume about who you work for (yourself, I'd guess) and why you decided to use that name on the forum (advertising, I'd guess)?
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Yes. From his intro post: "I am new here, and although I was retired early, I am not the retired type, I was bored stiff having fished and golfed to the point of saturation, so I went back to work and started a few more businesses, which is my passion from day one. "
Seems likely.
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WarrantiesFurLess
Confused about dryer sheets
- Joined
- Mar 25, 2008
- Messages
- 9
Early Retirement
Interesting,
I am online all day, enjoy many different topics to chat about, and this started off with one of the most annoying of all topics which ended up coming up in my search efforts, so knowing all about telemarketers industry, I found it interesting topic, so I joined and I use the same user name on dozens of forums. I learned long ago, it moves your indentity up to top of search engines, and since I enjoy answering questions and offering suggestions on so many topics, it makes sense not to waste time.
As to early retirement, yes, I tried it after selling one of my businesses, so at 45, I guess that was early, but I found out fast that you can get bored doing anything, even golf or fishing, so this was not for me. My hobbie has always been buildling businesses of interest, and helping others do the same, so sharing is caring, much more enjoyable to spend my free time doing what I enjoy, as everyone should do what they enjoy, simple answer.
Good luck to all, Mike
Interesting,
I am online all day, enjoy many different topics to chat about, and this started off with one of the most annoying of all topics which ended up coming up in my search efforts, so knowing all about telemarketers industry, I found it interesting topic, so I joined and I use the same user name on dozens of forums. I learned long ago, it moves your indentity up to top of search engines, and since I enjoy answering questions and offering suggestions on so many topics, it makes sense not to waste time.
As to early retirement, yes, I tried it after selling one of my businesses, so at 45, I guess that was early, but I found out fast that you can get bored doing anything, even golf or fishing, so this was not for me. My hobbie has always been buildling businesses of interest, and helping others do the same, so sharing is caring, much more enjoyable to spend my free time doing what I enjoy, as everyone should do what they enjoy, simple answer.
Good luck to all, Mike
HiThere
Well, let me just put it this way.
I know whole lot about these phone calls, the extended warranty this that, does it go something like this ?
Warranty Division my name is Bubba, May i please have the year, make and model of your vehicle, and it usually has to be a car between the years of 1999 and 2007 if it's a 2008 the car does not qualify right ?
Im just curious if you ever figured out that these people do not ask you for your address they dont ask for your social security number they dont ask where you bought the car they simply ask for the year make and model, your first and last name, your zip code and how many miles the car has at this time, also before i forget if the car is in good running condition if it has any leaks and if the check engine light was on also,
if you meet those requirements they would transfer you over to a so called Warranty Specialist who is going to ask you the same questions over again and possibly rip you off, but how do i know all this,
believe it or not, i worked for this fu**ing company and once i figured out what they were doing i left, they are mostly going after the elderly plus im even in a law suit with them right now for sexual harrasment, folks if they call you my advice would be sayin " i know where you guys are, i know what you guys are doing, all the employees you guys had are turning against you scum bags and youll be closing ur bussines soon " and thats it, WHY ? because it is the truth, they harass people they don't just calll you they even call their employees they call their familys and rip them off as well, once they do it they fire those nice employees they have,
believe it or not, they are not in oregon they are not in california not in michigan not in minessota not in any of those states they are acctually in florida,,,, sooo please if they call you with those messages not just auto warranty messages, also security system messages for your homes, messages for debt, credit card messages every automated message or so called call you get just tell them not to bother you to place you on a DNC list and hang up, I will keep you guys posted on whats going on with them...
Well, let me just put it this way.
I know whole lot about these phone calls, the extended warranty this that, does it go something like this ?
Warranty Division my name is Bubba, May i please have the year, make and model of your vehicle, and it usually has to be a car between the years of 1999 and 2007 if it's a 2008 the car does not qualify right ?
Im just curious if you ever figured out that these people do not ask you for your address they dont ask for your social security number they dont ask where you bought the car they simply ask for the year make and model, your first and last name, your zip code and how many miles the car has at this time, also before i forget if the car is in good running condition if it has any leaks and if the check engine light was on also,
if you meet those requirements they would transfer you over to a so called Warranty Specialist who is going to ask you the same questions over again and possibly rip you off, but how do i know all this,
believe it or not, i worked for this fu**ing company and once i figured out what they were doing i left, they are mostly going after the elderly plus im even in a law suit with them right now for sexual harrasment, folks if they call you my advice would be sayin " i know where you guys are, i know what you guys are doing, all the employees you guys had are turning against you scum bags and youll be closing ur bussines soon " and thats it, WHY ? because it is the truth, they harass people they don't just calll you they even call their employees they call their familys and rip them off as well, once they do it they fire those nice employees they have,
believe it or not, they are not in oregon they are not in california not in michigan not in minessota not in any of those states they are acctually in florida,,,, sooo please if they call you with those messages not just auto warranty messages, also security system messages for your homes, messages for debt, credit card messages every automated message or so called call you get just tell them not to bother you to place you on a DNC list and hang up, I will keep you guys posted on whats going on with them...
