gauss
Thinks s/he gets paid by the post
- Joined
- Aug 17, 2011
- Messages
- 3,615
I have group PPO medical insurance through my wife's employer. I am accustomed to receiving an Explanation of Benefits (EOB) statement for each medical transaction (excluding pharmacy).
Recently there was a billing issue where the insurance company did not provide an EOB and a provider was having trouble getting paid. Ins. Co. insisted that provider was payed in a "bulk payment" and thus no EOB was to be provided. The provider backed down after conferencing w/Ins. Co., but I am not sure if provider wrote off the amount, or if they were able to indeed locate the payment.
My question today is: Does anyone know if EOBs are optional, or are they regulated in some fashion? Under what conditions can EOBs be expected?Thanks
-gauss
Recently there was a billing issue where the insurance company did not provide an EOB and a provider was having trouble getting paid. Ins. Co. insisted that provider was payed in a "bulk payment" and thus no EOB was to be provided. The provider backed down after conferencing w/Ins. Co., but I am not sure if provider wrote off the amount, or if they were able to indeed locate the payment.
My question today is: Does anyone know if EOBs are optional, or are they regulated in some fashion? Under what conditions can EOBs be expected?Thanks
-gauss