More Health Care Billing Nonsense

When does OOP maximum stop? Say HI plan has max $15,000 OOP. But the health issue and treatment is out of network and plan pays 50% co insurance for OON. Are we responsible for OON costs beyond the said $15K?
imoldernu: cost $120K. We don't have medicare, if this scenario were us in Out of Network situation, what then?

I"m meeting with insurance broker tomorrow. I'll get back with her answer.
 
You’d still need insurance for the large catistrophic event or for protection against a long term illness.

Note that this is no different than many industries. Do you think everyone pays the same to have a house built? Have their car worked on? Fly, hotel . . .


We make those decisions based on our budget. Those are businesses we can say no to. I can bounce around to airlines, car places, home builder, grocery stores etc. I decide. Good luck getting the "real" price and cost of HC. Besides the Insurance Co. decides where you go, and that can change at any time. One month a DR is in network, the next he is not. The surgeon might be in network, but every other HC worker is not. What a scam!
 
It can be figured out, but I agree, it’s very complicated. Beyond the insurance complexities, one of the main issues is that you never know what you’re going to find. Take your car to a mechanic and say it won’t start and see what kind of quote you get. It could be a fuse or an entire rebuild. Healthcare is more similar to a repair shop than a retail purchase.

For simple things like an isolated test or Dr. visit, the price can be determined with pretty good certainty. However, you never know if the Dr is going to run a test in the office.

Shopping is also a pain. You’re not likely to go to one hospital for test A and then a different hospital for test B. And, when you’re on the table, you don’t have much choice in who or what gets done.

Point is, I agree that it’s a pain, but not uncommon and the insurance complexities are just one factor. It’s not like it would be easy if just not for the insurance issues and having a published price would not solve much given the complexity of many of the procedures provided by hospitals.
 
We make those decisions based on our budget. Those are businesses we can say no to. I can bounce around to airlines, car places, home builder, grocery stores etc. I decide. Good luck getting the "real" price and cost of HC. Besides the Insurance Co. decides where you go, and that can change at any time. One month a DR is in network, the next he is not. The surgeon might be in network, but every other HC worker is not. What a scam!
I just wore a holter monitor for a week. When I was packing it up out pops a piece of paper. It says our cardiologist may not be in your network. Well go figure, I thought they'd extract the data and send it to my in network cardiologist. Silly me.
 
I have had several CAT scans but not MRI. Is an MRI really that inexpensive? :confused:

My doctor told me that an MRI is a very expensive test. Three medical systems in the area offer them. One was out of network. One was a retail price of $4800 but my allowed amount was $365. I went to the facility with a higher retail price but a lower allowed amount.

I had to make a few calls and wait for call backs to get this detailed info. I needed the CPT code and then called the facilities who contacted my insurance for the allowed amount and then they called me back with the info.

In 2015 I had CAT scan. Actually it was 3 CAT scans, one without dye, insert dye and take another scan, then wait 15 minutes and take another scan. This one was billed at $5573 which made me gasp when I saw the initial bill! My portion was $1555, which was still a lot. At the time I didn't realize I could get the CPT code and shop around. That one was to rule out bladder cancer and instead found kidney stones (!) so I was happy to have those results.
 
Cash discounts, volume pricing and preferred status might be worth 20%-30%, but never 95%. Being forced to buy health insurance to avoid predatory pricing is like paying neighborhood mafia for protection money. I'm no lawyer, so I don't understand what the difference is between this, which is lawful, and collusion, which is not.
 
CT scan and MRI are not completely interchangeable. MRI is better for soft tissue imaging. CT scans seem to be preferred for the head. CT scan is also a high dose of X-rays, so is more risk to the patient while MRI uses radio waves rather than X-rays so is less risky. I have always had MRI for joint problems (shoulder and hip). I have no idea on cost of each; my insurance always covered it 100%.
 
Note that this is no different than many industries. Do you think everyone pays the same to have a house built? Have their car worked on? Fly, hotel . . .

Yes but those things are much more transparent on prices and some of those are discretionary purchases. With healthcare, we are like pawns that are pushed around by forces out of our control - the provider and the insurance companies, and when you need it in an emergency, you don't have the luxury of shopping around.

The whole things needs to be overhauled, but the industry is so massive with such strong lobbying that it is darn near impossible to reform it.
 
Note that this is no different than many industries. Do you think everyone pays the same to have a house built? Have their car worked on? Fly, hotel . . .
I don't begrudge any (other) industry trying to improve their margins based on supply & demand, volume, etc. But all of them start with a list price in some form.

I realize prices can vary, but 10-20X between claim and actual payment? That is most certainly NOT the case for the homes, cars, flights, hotels or any other product or service most of us consume that I can think of. If I buy a BMW 3-Series for $40K, do you think someone else might pay $400-800K for the same car?

Can you name a product or service that you 1) can't know what the "list price" is even if you ask, and 2) the price can be negotiated down to 5-10% of "list price?"
 
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We (personally or the US treasury) pays these huge HI premiums and we still are at risk for a 21X bill if some portion of "care" is randomly flagged as not in-network.


Here's a place to start if you get caught-out by the medical billing shysters:


https://consumersunion.org/insurance-complaint-tool/


As to "why aren't we screaming", I think we are, but in too many places in this country, we're not truly represented. The best we can do is sign a petition so that the organization bringing the petition can also be ignored :mad:


https://consumersunion.org/surprise-medical-bills/
 

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Can you name a product or service that you 1) can't know what the "list price" is even if you ask, and 2) the price can be negotiated down to 5-10% of "list price?"

Hospitals have a list price. The system is complicated as it is based on medical coding. Same as builder example. Builder can tell you the list price of a house if you tell him exactly what will go into the house. So can hospitals. Neither can tell you what it will cost if you run into an unforeseen problem.

Hospital prices are typically not discounted down to 5-10%. What you’re experiencing there is cost shifting. Insurance is typically contracted based on a price schedule. They pay less than cost (cost for the hospital to provide) on some items and more that cost on others. You’re picking an outlier example though it does happen. Additionally, hospitals have increased their charges so significantly that compared to the discounted fee schedule the discount seems massive. Again though, look at a builder. He may throw in a upgrade, especially if the rest of the job is going well. Isn’t that the same thing? You think you got the upgrade at a great price when really, the profit the builder made somewhere else paid for the highly discounted (free) upgrade.

So there’s one I can name. It basically happens all the time when the job is a time and materials, job shop type of contract.
 
... Note that this is no different than many industries. Do you think everyone pays the same to have a house built? Have their car worked on? Fly, hotel . . .

True to some degree... but with construction, car repairs, airfare and hotel you can get a straight answer on what the cost will be for a defined service... with health services you sometimes can get a straight answer but often can't... lack of pricing transparency is a huge part of the overall problem.

A reminder... by law insurance premiums can only be 125% or less of medical claim costs (MLR must be 80% or more)... and that 25% is to cover expenses, overhead and profit... a 25% margin would be low for a lot of companies.
 
Realize that MLR is only on insured business. Mega Corp is usually self insured. In that case Big Insurance company has a administrative service contract with Mega Corp. That business is not part of MLR.
 
Correct. IME most Mega programs are administration services only with a stop-loss on top... though I suspect some of the larger Megas might forgo the stop-loss and take their chances.

Though I think in most cases Mega's loss ratio would be a higher percentage of premiums than 80%... so the amount of premium over claim costs would be lower than 25%.

The upshot is that will health insurers get a lot of blame, it is really medical service costs that is driving the problem with health care affordability.
 
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Realize that MLR is only on insured business. Mega Corp is usually self insured. In that case Big Insurance company has a administrative service contract with Mega Corp. That business is not part of MLR.


Mega corps get subsidies, excuse me, tax breaks on health insurance. And HI companies bid for their business. I don't have HI companies knocking on my door offering me deals (must say thank you ACA), before the ACA. Mega corps have attorneys, insurance specialists and an army of accountants figuring out the best deal for them. Before ACA, when we were shopping for HI with my cancer DX, now that just about gave me a heart attack!
 
The upshot is that will health insurers get a lot of blame, it is really medical service costs that is driving the problem with health care affordability.

Yes, blaming insurance companies for the high cost of healthcare in the US is not correct. That is not my complaint with insurance; my complaint is they want to be in the position of cutting deals on our behalf with healthcare providers, and then restricting our access to those providers they have a deal with. This has created the "in network" mess we have and added to the lack of price transparency.

As I said previously, each provider should pick the price they want to charge and then that must be applied to everyone regardless of insurance status. Publish it so we can see it and let the patient choose who to see. No more back room deals.
 
Hospitals have a list price. The system is complicated as it is based on medical coding. Same as builder example. Builder can tell you the list price of a house if you tell him exactly what will go into the house. So can hospitals. Neither can tell you what it will cost if you run into an unforeseen problem.

Hospital prices are typically not discounted down to 5-10%. What you’re experiencing there is cost shifting. Insurance is typically contracted based on a price schedule. They pay less than cost (cost for the hospital to provide) on some items and more that cost on others. You’re picking an outlier example though it does happen. Additionally, hospitals have increased their charges so significantly that compared to the discounted fee schedule the discount seems massive. Again though, look at a builder. He may throw in a upgrade, especially if the rest of the job is going well. Isn’t that the same thing? You think you got the upgrade at a great price when really, the profit the builder made somewhere else paid for the highly discounted (free) upgrade.

So there’s one I can name. It basically happens all the time when the job is a time and materials, job shop type of contract.


It seems that waters are being muddied unnecessarily in this discussion.


While it is true that specifically what you end-up buying from the hospital or the builder is subject to change, that isn't the biggest part of the problem, and can be put aside so to clearly address the larger problem which is the lack of price transparency.



The builder doesn't have a "charge master price list" that has prices no sane person would agree to. IOW, the builder gives you a quote for something, and you can expect that the specific "something", if it gets delivered, would have the same price as the quote did. The hospital's quote came from the pure fiction of the charge master rate, and when you get the bill, it's something else. Something they refuse to tell you about up front. Something that they've got in their secret contract with the insurance company, or something they've got defined in some policy for "cash customers". It's hard to believe that they get away with this crap.
 
Hospitals have a list price. The system is complicated as it is based on medical coding. Same as builder example. Builder can tell you the list price of a house if you tell him exactly what will go into the house. So can hospitals. Neither can tell you what it will cost if you run into an unforeseen problem.

Hospital prices are typically not discounted down to 5-10%. What you’re experiencing there is cost shifting. Insurance is typically contracted based on a price schedule. They pay less than cost (cost for the hospital to provide) on some items and more that cost on others. You’re picking an outlier example though it does happen. Additionally, hospitals have increased their charges so significantly that compared to the discounted fee schedule the discount seems massive. Again though, look at a builder. He may throw in a upgrade, especially if the rest of the job is going well. Isn’t that the same thing? You think you got the upgrade at a great price when really, the profit the builder made somewhere else paid for the highly discounted (free) upgrade.

So there’s one I can name. It basically happens all the time when the job is a time and materials, job shop type of contract.
What’s different is the lack of (price) transparency and the scale of the discrepancies with health care, unlike that if other products and services that many consume.

Like most here, I’ve been looking at EOB’s for decades as a consumer and as a manager during my career (before HIPAA), and paying orders of magnitude less than an original claim - and 5 or 10 to 1 was not at all uncommon IME. I started the thread because 20:1 was a new high (low?). If you’ve read A Bitter Pill or watched Sick Around the World you’ve seen how ridiculously variable HC costs can be for the same procedure, the former noted a range from $91K to $3K for the same procedure.

You’d also know the discrepancies we see in the US are much greater than health care in other deveoped countries.

Your builder analogy isn’t apples to apples at all. Sure a builder might gouge you on an upgrade, but you’re not going to get a house for $300K that another buyer pays $3,000K for the same house.

And while a hospital chargemaster indeed has a price list, you’re not going to get a look at it. I’ve asked almost every time DW or I have had a procedure and have yet to get a straight answer. I almost underwent a needle biopsy (a routine procedure for him) a few years ago and when I asked to urologist what it might cost, he was I nsulted and told me “I have no idea what it costs. What do you care, you have insurance?” Never in my career could I have answered a customer that way, much less be indignant about it.

It’s interesting to me our dentist can always give us a good idea me what a procedure will cost whether it’s routine, or not. I’ve yet to have a doctor who would even give me a range. My wife had a hip replacement, and there was nothing unusual about her surgery or recovery. Part of the doctors presentation was how many thousands of hip replacements he had done over decades. Why wouldn’t there be a base cost for his services? If something unusual happens, a patient would accept additional costs.
 
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............It’s interesting to me our dentist can always give us a good idea me what a procedure will cost whether it’s routine, or not. I’ve yet to have a doctor who would even give me a range. ...........
Similarly, my pooch's veterinarian comes out with a detailed estimate before any procedure is initiated. Given how routine most procedures are, it can't be that difficult to nail at least a range of estimated costs.
 
In spring 2013 I had a hernia repair surgery done. For reasons I don't recall, I was going to be on the hook for a significant percentage of the cost.

I called ahead of time and spoke with the hospital and the surgeon's office and the anesthesiologist's office and was able to get a rough estimate of both the billed cost and my out of pocket amounts.

Often one has to ask the "business office" rather than the doctor themselves.

It was extra effort than in other industries, but it was doable.
 
In spring 2013 I had a hernia repair surgery done. For reasons I don't recall, I was going to be on the hook for a significant percentage of the cost.

I called ahead of time and spoke with the hospital and the surgeon's office and the anesthesiologist's office and was able to get a rough estimate of both the billed cost and my out of pocket amounts.

Often one has to ask the "business office" rather than the doctor themselves.

It was extra effort than in other industries, but it was doable.
That’s good info, I’ll try that next time. Though most of the doctors we’ve dealt with were private doctors and not hospital employees so we’ll have to figure out who their “business office” is and then maybe somehow get an estimate from the hospital as well? E.g. DW’s ankle replacement surgeon charged $6K and the hospital charged $60K before insurance adjusted price, so we’d want to know all of it beforehand, not just what the doctor charges.

But as you acknowledge, there’s no reason I can think of it should be so difficult with health care...
 
IME, the more 'elective' the procedure, the more they're willing to give you a peek at their cards.


For instance, a diagnostic colonoscopy (not the "free" one that geezers get for screening, but the one you get if you have historical symptoms), they will tell you about all of the separate billing entities (doctor, anesthesiologist, lab biopsy, facility), even though the person coaxing you into the deal only works for the doctor. They might not give you an out the door price for each, but if not, they give you a phone number to get the price. So far I haven't had them dance around and avoid giving me the price; I gave them my insurance info and they said the actual price I ended up paying (the insurance company negotiated price).


If you are scheduling something, I'd encourage you to make (and record) those calls. If they stonewall, ask what the last day to cancel would be to avoid a fee. And keep asking "who else will bill me". If they stonewall on that, ask them how many times they do this procedure and incredulously say, and you claim not to know this basic information?
 
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@midpack, right. In my case the surgeon and anesthesiologist were independent physicians, but the operation was performed in a hospital. So it was calls to all three of those, plus calls to insurance.

And there are many many reasons why it is this difficult, but I don't have a fix and don't care to stir up the pot, so I'll leave it at that.

The main point of my post was to encourage people to try to find out the costs ahead of time rather than throw their hands up and assume it can't be done. Glad to hear you'll try it next time.
 
@midpack, right. In my case the surgeon and anesthesiologist were independent physicians, but the operation was performed in a hospital. So it was calls to all three of those, plus calls to insurance. ....

I wonder... if one knows the providers and the codes for procedures, I would think that the insurer should able to tell you what your responsibility would be based on their contracts with the provider and your coverage.
 
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