Amethyst
Give me a museum and I'll fill it. (Picasso) Give me a forum ...
- Joined
- Dec 21, 2008
- Messages
- 12,668
Anybody ever had this happen?
I have a Moto G3 smartphone, and until recently, did not use it much except for emails and texts. I bought it directly from the factory, had TING wireless on it for a while, then switched to ATT prepaid when we started traveling places TING did not support.
Now that I am in a "new" (actually old) house that needs work, I need voicemail and can't get it. The phone's instructions say to go through your carrier. ATT technical support were able to set up voicemail, but I can't access it!
The tech support person said, after trying this and that "Well, it must be because you didn't buy the phone from ATT, and you ported your number over from another carrier [TING] so your phone is not compatible." Almost like a "So there! Just what you deserve."
So now contractors are leaving me voicemails that I can't listen to.
I would hate to throw away this phone and start over. It's a perfectly nice phone and I'm frugal!
I have a Moto G3 smartphone, and until recently, did not use it much except for emails and texts. I bought it directly from the factory, had TING wireless on it for a while, then switched to ATT prepaid when we started traveling places TING did not support.
Now that I am in a "new" (actually old) house that needs work, I need voicemail and can't get it. The phone's instructions say to go through your carrier. ATT technical support were able to set up voicemail, but I can't access it!
The tech support person said, after trying this and that "Well, it must be because you didn't buy the phone from ATT, and you ported your number over from another carrier [TING] so your phone is not compatible." Almost like a "So there! Just what you deserve."
So now contractors are leaving me voicemails that I can't listen to.
I would hate to throw away this phone and start over. It's a perfectly nice phone and I'm frugal!