Winemaker
Thinks s/he gets paid by the post
DW dropped her 7 yo cell phone; phone worked but screen would not. We had been to dentist, Costco, allergy doctor so we went to Verizon store for new phone. Prior to going to Verizon, we called about a phone repair, estimate was $150 +tax. Walked into Verizon store at 3:45 pm, picked out several phones, but were all out of reasonably priced phone, they said. We decided to walk, then they found 2 reasonable phones, we could both upgrade at same time.We decided to just get one for her. After going through various contortions removing her SIMM card and putting it in mine fo facilitate identities, paperwork, etc., the store closed at 5:00 pm. They tried moving all her "stuff" several times, but failed several time. At 5:45 pm, they told us to take it home and try to activate it on our own wifi. I started at 8:00 pm and at 9:00 am this morning , it still wouldn't work, so we took it to our local store. This tech here had us up and running in about 10 minutes. They're lucky the phone wasn't part of somebody's anatomy and need a proctologist to remove it.