I had set up a Roth IRA for my minor son through TRP as mentioned before, they were about the only ones to do it. After filling out the application, which required my SSN for some reason, ( I was afraid I was going to get dinged for the deposits under my SSN) it took a number of weeks to get rolling.
When we received the account number, I called to verify it was being "recorded" under his SSN, then went on-line to take a look at his account. For some reason we could log into the account but not get any information whatsoever, no balance, history, transactions, etc. When I questioned this via email, we were told it was because my son was a minor and it could not be accessed electronically.
I said even though the custodian (me) was not a minor? Yes, sir that is the case, they told me.
Then a year and a half later, when my son was over 18, I emailed again and said he is now a 'adult' and should have access to his account information. I was told that I had to print some kind of form and send it in to verify that he was 18. I said look on the original application and see from his B-Day that he is over 18 for heck sake.
They wouldn't budge. So there it sits waiting for the $3k to do the Vanguard transfer.