Orchidflower
Thinks s/he gets paid by the post
- Joined
- Mar 10, 2007
- Messages
- 3,323
In June I went to the net and ordered Consumer Reports for $5.95, which states this pays for one month usage. Fine as this is all I needed. ONE month. This is their internet version that allows you to go thru all the information they have on file. I only used it for a week, found what I was looking for and that was that.
However, now I find they also billed me for July and August, and were on their way to billing me thru September. I called Consumer Reports and they stated I needed to cancel the subscription. I did not do that, so I went back to their site, logged in and saw a line that said something like "if you want to cancel your subscription." Naturally, I clicked on it. Nothing. There is NO place to actually cancel the website subscription!
Thinking I must be missing something, I turned around and put "Consumer Reports how to cancel" in the search bar on my computer. And what pops up? A Rip-Off Report about there is no place to cancel your internet subscription to Consumer Report. I'm not alone with this problem I see now.
Calling the number on my credit card bill for Consumer Reports got me just some snippy attitude from the operator. So, I have put this into dispute for the months of July and August with my credit card company.
Moral of this story: Just BEWARE if you use Consumer Reports website. They will be happy to bill you until you cancel, but there is no place to cancel. Interesting dilemma.
P.S. The credit card company did say something to the effect that they get these calls often. Nice work if Consumer Reports can get it, eh?
However, now I find they also billed me for July and August, and were on their way to billing me thru September. I called Consumer Reports and they stated I needed to cancel the subscription. I did not do that, so I went back to their site, logged in and saw a line that said something like "if you want to cancel your subscription." Naturally, I clicked on it. Nothing. There is NO place to actually cancel the website subscription!
Thinking I must be missing something, I turned around and put "Consumer Reports how to cancel" in the search bar on my computer. And what pops up? A Rip-Off Report about there is no place to cancel your internet subscription to Consumer Report. I'm not alone with this problem I see now.
Calling the number on my credit card bill for Consumer Reports got me just some snippy attitude from the operator. So, I have put this into dispute for the months of July and August with my credit card company.
Moral of this story: Just BEWARE if you use Consumer Reports website. They will be happy to bill you until you cancel, but there is no place to cancel. Interesting dilemma.
P.S. The credit card company did say something to the effect that they get these calls often. Nice work if Consumer Reports can get it, eh?