I also have a dedicated advisor from FIDO. I would never pay for one again.
Does this mean you had a FA outside of FIDO whom you fired and now you're happy with the FREE adviser as FIDO?
I don't know if the colors of various FA's at FIDO differ or not. When I moved my 401k from one employer to another, I had to discuss some stuff with FIDO that is the benefit/401k administrator for this employer. I probably got a robo type FA or not an FA at all because his answers to my questions were the same as on the Internet. After the call I thought to myself "and people pay a percentage of their assets for such advice?" Maybe FIDO has different categories of FA's.