We do not have Uber or Lyft in our area, but will probably see it within the coming year.
I admit to being a bit of a coward about using this kind of one on one service, so i'm hoping to learn from our friends here on ER.
..........................................................
Edit: APOLOGIES Since writing this, I found the Uber Q&A page. Many if not most of my questions are answered. There are answers for questions I never even thought to ask. Don't feel you have to respond, but anything you think might help or comments will be appreciated.
...........................................................
Do I have to use a smartphone to request service?
Who am I speaking to when I call?
Does the initial call get an answer right away, or a call back? or just wait without an estimated time?
Do I have to tell where I'm going to the call service.
What if it's a long trip? Like 10 miles or more?
How do I recognize the car? What if in a busy area, like a bus stop?
Can I use a Credit Card?
Do I pay on the basis of time?
What about the time to reach me in the first place?
What to do if there's an accident, breakdown, if driver gets lost or takes the long versus short route.
What if I'm going to a 3 mile away local store, and expect to be there for 15 minutes? Make an appointment up front for a different car? Pay the first car for the wait time?
What is an acceptable wait time for the car to reach me?
Can I call for service to get to an appointment on the day before?
How much does it cost, and can I get an estimate in advance?
If it's a long trip away from the area, like to an airport, do I pay for the drive out, and for the driver to return to his base?
How much do I tip the driver... seriously? Minimum? Percent? What do you use as a guide?
Smallest town where you know it's in use?
Can you use the service to pick up a package and deliver it to you without you being in the car?
What mistake to avoid?
Any guarantees? Predicted arrival time? What if driver arrives late, and I miss an appointment?
Can I talk to the driver on phone, on his way to pick me up?
Cost for more than one person?
Do I/Should I become a member? (Register)
Are there any services that might be used other than the ones named above?
I would guess that a busy area would result in better service, but if you started using it when it was being introduced, was the "break-in" time extensive? Weeks? Months? (for the service to smooth out?)
Would appreciate any advice on all or any one of the above questions.
I admit to being a bit of a coward about using this kind of one on one service, so i'm hoping to learn from our friends here on ER.
..........................................................
Edit: APOLOGIES Since writing this, I found the Uber Q&A page. Many if not most of my questions are answered. There are answers for questions I never even thought to ask. Don't feel you have to respond, but anything you think might help or comments will be appreciated.
...........................................................
Do I have to use a smartphone to request service?
Who am I speaking to when I call?
Does the initial call get an answer right away, or a call back? or just wait without an estimated time?
Do I have to tell where I'm going to the call service.
What if it's a long trip? Like 10 miles or more?
How do I recognize the car? What if in a busy area, like a bus stop?
Can I use a Credit Card?
Do I pay on the basis of time?
What about the time to reach me in the first place?
What to do if there's an accident, breakdown, if driver gets lost or takes the long versus short route.
What if I'm going to a 3 mile away local store, and expect to be there for 15 minutes? Make an appointment up front for a different car? Pay the first car for the wait time?
What is an acceptable wait time for the car to reach me?
Can I call for service to get to an appointment on the day before?
How much does it cost, and can I get an estimate in advance?
If it's a long trip away from the area, like to an airport, do I pay for the drive out, and for the driver to return to his base?
How much do I tip the driver... seriously? Minimum? Percent? What do you use as a guide?
Smallest town where you know it's in use?
Can you use the service to pick up a package and deliver it to you without you being in the car?
What mistake to avoid?
Any guarantees? Predicted arrival time? What if driver arrives late, and I miss an appointment?
Can I talk to the driver on phone, on his way to pick me up?
Cost for more than one person?
Do I/Should I become a member? (Register)
Are there any services that might be used other than the ones named above?
I would guess that a busy area would result in better service, but if you started using it when it was being introduced, was the "break-in" time extensive? Weeks? Months? (for the service to smooth out?)
Would appreciate any advice on all or any one of the above questions.
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