REWahoo
Give me a museum and I'll fill it. (Picasso) Give
Fedex delivered my new Dell desktop this morning. As I removed it from the box something inside the computer rattled around, never a good sign.
Turns out it was the hard drive - it was dangling loose from a single wiring harness, flopping around inside the computer. Someone had inserted the mounting screws in the bay but not into the hard drive's mounting holes.
Fortunately nothing appeared to be damaged so I attached the other harness and secured the drive in the bay. I then called Dell to (politely) vent my frustration at their lack of QC in assembly. The help desk guy was very apologetic and offered to do my Windows 10 upgrade for me (the computer came with Windows 7 installed and a Windows 10 license). So I let him spend three and a half hours downloading the upgrade and doing the install.
It's working great.
Turns out it was the hard drive - it was dangling loose from a single wiring harness, flopping around inside the computer. Someone had inserted the mounting screws in the bay but not into the hard drive's mounting holes.
Fortunately nothing appeared to be damaged so I attached the other harness and secured the drive in the bay. I then called Dell to (politely) vent my frustration at their lack of QC in assembly. The help desk guy was very apologetic and offered to do my Windows 10 upgrade for me (the computer came with Windows 7 installed and a Windows 10 license). So I let him spend three and a half hours downloading the upgrade and doing the install.
It's working great.