In my opinion this problem will not be solved, because parcel delivery companies aren’t interested. Like banks and credit card fraud, they benefit from labor saving productivity gains that are greater than the cost of theft. They are also trying to push some of the liability onto the consumer.
We recently had an incident with a “lost delivery” from UPS, left in front of our house that “went missing”. I was surprised at the push back from UPS, the credit card company and the vendor, all initially refusing to accept any responsibility and expecting me to take the $326 loss. UPS even lied to the vendor, reporting I had confirmed receipt of the package, which I never did.
In my discussions with the credit card company, trying to dispute the charge, the CC rep said “our agreement with the vendor and delivery agent included drop off in front of the house as received by us”. This is an entire redefinition of delivery. It’s not written anywhere I can find but seems to be slowly creeping into the transaction.
In our case, I’m not sure what motivated the parties involved to resolve the dispute in our favor, but it came after I let them all know we had filed a complaint with the state Attorney General office.