I just thought it was time that I told my story about Ohio's appliance rebate program.
As a part of the stimulus package, states were given $$$$ to improve the economy by aiding people in buying new, more efficient appliances.
Well, Ohio's program started March 26, 2010. I made a reservation that day to purchase a new Hi Efficiency Gas Storage Water Heater. I purchased it the next day and installed it on March 29, 2010. As required by the program, I recycled the old water heater on April 5, 2010.
I packaged all the required paperwork and sent it off to El Paso, Tx on April 8th. I was sure this would not be a smooth process, so I kept copies of everything.
On May 21, I received a post card stating my store receipt did not show the proper identification for the GE water heater. I checked the receipt and called the store. The store only puts their SKEW number on the receipt and never a description of the item as wanted by the rebate processor. The store was approved by the state to participate in the program. I resubmitted the prior receipt with additional documantation showing the description and the store SKEW number on May 23.
On June 21, after the status online still said my rebate was invalid, I phoned the State. After the frustrating maze of baloney, I pushed a bunch of numbers and was connected to an operator in Texas
Well, Rebecca help me and looked up the file to find all the info I had sent. She reviewed all of this and changed the status to VALID.
HOORAY! I should expect my rebate in 4 to 6 weeks.
Well, today I saw a news story that Ohio had outsourced the rabate program to a company in Texas, that in turn outsourced it to EL Salvadore.
So, since six weeks had passed and no check yet in the mail, I called again. I pushed more buttons and got to Rita. I was very nice and so was Rita. She looked up my info and informed me the "CHECK" will be mailed on September 13. I didn't ask, but hope it was in 2010.
I am really happy that I am still waiting for my rebate rather than some where along the way screwing it up and disqualifying it again.
Gov. Strickland, Rep. Dennis Kucinich. and Mr. President, Thank you for stimulating me enough to write about your wonderful program.