Bimmerbill
Thinks s/he gets paid by the post
- Joined
- Jan 26, 2006
- Messages
- 1,645
I hit my garage back on 31MAR. Put it in for repairs at a USAA preferred shop. The shop broke it and now won't fix it!
My car has aftermarket xenon lights and the tech never worked on them before. They bought 4 different sets and finally got them working (no instructions so he made it up as he went along). Wiring job looked bad. Bad as in if it rains I am afraid it will short out or not last a couple months.
While I was checking it out I noticed that my cars Nav/Stereo system (they are linked) would only play for 2 minutes and the nav wouldn't even light up.
Shop can't figure it out and take it to dealership. Dealership quotes $4.5K for a new nav computer and amp (I have the high end system). Shop now says "we didn't break it, it must have been broken when you dropped it off."
I sent the shop info on what probably happened in the form of a BMW tech bulletin. If the battery is disconnected when the nav computer is powering down there is a chance the firmware will be corrupted. This yields the EXACT same symptoms as my car has. Now, they must have disconnected my battery multiple times AND their detailers left the keys in the ignition with lights on, draining the battery!
What a mess! It's now been almost 1.5 months. USAA thought they had a firm commitment from the shop to fix the car, but no dice. Hope they continue to go to bat for me.
Anyone get stuck between their insurance co and repair shop? USAA won't pay anymore to fix the car since its not accident related. Shop claims they didn't do it... I am afraid my car will never be the same
My car has aftermarket xenon lights and the tech never worked on them before. They bought 4 different sets and finally got them working (no instructions so he made it up as he went along). Wiring job looked bad. Bad as in if it rains I am afraid it will short out or not last a couple months.
While I was checking it out I noticed that my cars Nav/Stereo system (they are linked) would only play for 2 minutes and the nav wouldn't even light up.
Shop can't figure it out and take it to dealership. Dealership quotes $4.5K for a new nav computer and amp (I have the high end system). Shop now says "we didn't break it, it must have been broken when you dropped it off."
I sent the shop info on what probably happened in the form of a BMW tech bulletin. If the battery is disconnected when the nav computer is powering down there is a chance the firmware will be corrupted. This yields the EXACT same symptoms as my car has. Now, they must have disconnected my battery multiple times AND their detailers left the keys in the ignition with lights on, draining the battery!
What a mess! It's now been almost 1.5 months. USAA thought they had a firm commitment from the shop to fix the car, but no dice. Hope they continue to go to bat for me.
Anyone get stuck between their insurance co and repair shop? USAA won't pay anymore to fix the car since its not accident related. Shop claims they didn't do it... I am afraid my car will never be the same