Anyone having problems with ING's automated phone system? I enter all my
info normally but then it routes me to a human. While waiting for the human it asks if I want to use the automated system but again routes me to a human.
This is a recent problem. In the past it has been fine.
I get the sense that it's not a general problem so perhaps they think it's a crank call or it's my phone system.
From another viewpoint, I don't have problems using any other company's automated system.
Perhaps it's an interactive problem and requires both my phone/phone system
and their automated phone system. Any idea what that problem could be?
And why wouldn't that be a problem with any other company and my phone?
I vaguely remember some problem in the past when my landline had problems but the cell phone worked fine but then the company did something ? and then the landline was fine too.
The current problem is w/ the landline. Haven't tried the cell yet.
info normally but then it routes me to a human. While waiting for the human it asks if I want to use the automated system but again routes me to a human.
This is a recent problem. In the past it has been fine.
I get the sense that it's not a general problem so perhaps they think it's a crank call or it's my phone system.
From another viewpoint, I don't have problems using any other company's automated system.
Perhaps it's an interactive problem and requires both my phone/phone system
and their automated phone system. Any idea what that problem could be?
And why wouldn't that be a problem with any other company and my phone?
I vaguely remember some problem in the past when my landline had problems but the cell phone worked fine but then the company did something ? and then the landline was fine too.
The current problem is w/ the landline. Haven't tried the cell yet.