Airbnb- Extenuating circumstance

Anyone ever try to get a refund from Airbnd for Extenuating circumstances?

I sent all the paperwork they requested.

We paid about $3500 for 42 days in Dunedin FL and on day 4
I ruptured my achilles tendon. Went to ER and they said to see Ortho. Dr. ASAP
Made an appoint with one at Emory in Atlanta since all our
doctors are here.
The Airbnd host has already booked 9 of the remaining days.
I checked with my Credit Card and trip cancellation does not cover rentals

Could of bought trip insurance but in the long run we would of came out
behind and one of the reasons we use Airbnd is that they do have an
Extenuating circumstances clause.


Just curious (and hopeful)

Here is Airbnd def.
What’s covered:
• Death in the family
• Serious illness or serious illness in the family
• Natural disaster in the destination country
• Political unrest in the destination country
• Civil obligations
What's not covered:
• Flight cancellations due to something other than a natural disaster
• Lost baggage
• Loss of employment
• Death of someone other han an immediate family member

FYI
I never heard back so I emailed them today. Within 10 minutes someone
from AIRBNB called and said sorry not sure what happened but I would get a
partial refund.
The host already rented a lot of the day that we orig. booked.
Not sure how important that was.
 
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