SecondAttempt
Thinks s/he gets paid by the post
For weeks now I have been trying to book my flights to Europe for this summer. It has been a little complicated because I'm doing an open-jaw ticket and it involves 2 airports that United has limited service to (CPH and ARN). I am not restricting to United but I do want to stick with Star alliance.
When I started to try to do this about a month ago I could only find ridiculous schedules/routings (multiple overnight layovers each way) and crazy prices ($6000+ for economy). I finally resorted to making a segment by segment reservation making my own routing.
That worked and last night I got a decent routing through Frankfurt with transatlantic flights operated by Lufthansa. Price was $2200 RT. But when I tried to book the website would not let me and told me to call customer service. After more than an hour on hold, the customer abuse agent I got who had a very heavy Indian accent told me I would have to pay $5700 to book . What? I had an offer from United that I accepted online. That constitutes a contract. I was fuming.
This morning I tried again avoiding Lufthansa (I have always had great experiences with Lufthansa). I was able to book online for $1600 RT. So it all worked out in the end but I am still extremely annoyed with the bait and switch they tried to pull.
All prices are per person.
When I started to try to do this about a month ago I could only find ridiculous schedules/routings (multiple overnight layovers each way) and crazy prices ($6000+ for economy). I finally resorted to making a segment by segment reservation making my own routing.
That worked and last night I got a decent routing through Frankfurt with transatlantic flights operated by Lufthansa. Price was $2200 RT. But when I tried to book the website would not let me and told me to call customer service. After more than an hour on hold, the customer abuse agent I got who had a very heavy Indian accent told me I would have to pay $5700 to book . What? I had an offer from United that I accepted online. That constitutes a contract. I was fuming.
This morning I tried again avoiding Lufthansa (I have always had great experiences with Lufthansa). I was able to book online for $1600 RT. So it all worked out in the end but I am still extremely annoyed with the bait and switch they tried to pull.
All prices are per person.