MuirWannabe
Thinks s/he gets paid by the post
- Joined
- Oct 14, 2009
- Messages
- 2,120
The Amazon arrogance just continues to escalate. Apparently they think they are perfect, never make a mistake and don't believe in innocent until prove guilty.
To simply refused to elaborate, to blame it on their secret business algorithms, to tell you to go F yourself and refuse to even refund your prime membership money. Let's see how this works when they take over the food market, the drug market and any other market as they see fit.
If your state has a pro-active Attorney General lodge a complaint. It looks as though you would quality for a small claims court so go for it. If I was you I would tack on the value of any Fire Sticks, unusable Fire tablets or kindles and any digital content.
Are you 100% certain you have no inkling of what triggered this, ? Even the smallest thought of what might have been misconstrued... Start raising a stink and see what you kick up.
In answer to your last question. No, I’ve no idea. There’s nothing we did wrong. Just simple customers who used the site to buy the occasional item. I feel like we got caught up and linked with something bad. Maybe our account was hacked although I’ve seen no evidence of that on my credit card. In fact, we have and use the Amazon credit card for our purchases. Another irony is that card is still open and appears fine with no false charges. They closed our account but not our credit card (which doesn’t end in 37 btw).