Those With Dyson Cordless Vacuum, Have You Had Problems With It?

[pb4uski]

Nate, have you considered returning to where you bought it since only 40 days? Costco would deifinitely cover it but not so sure about QVC. Or dispute credit card charge as a defective unit until Dyson ships you a replacement.

We have two Dyson V6 animals that we bought from either BJ's or Costco... on in each home. They both work well for many years... I'm guessing 8 years for one and 4 years for the other.

Only problem has been occasional pulsing but it has been due to alockage of some sort.

 

[NateW]

pb4uski, I already shipped the main unit, one power attachment, and vacuum tube back to Dyson per the request of Dyson customer service in exchange for a brand new V-11 since Dyson has no V-10s in stock.

 

[georgemoe]

We bought a V8 Absolute about 9 months ago for $189 on sale. Wife had been wanting one but I was balking at the price of the newer models. Decided on the V8 and couldn't be happier. Works well for us and I'm surprised how long a charge lasts. We get almost the entire house done on one charge.

 

[homestead]

Ours overheats if we run it on "ludicrous speed" for too long.
Then you wait for it too cool off to finish using it.

 

[eytonxav]

We have had a V8 for several years without issue. It does real well in vacuuming up Corgi hair.

 

[NateW]

To close the loop, Dyson sent me a new, boxed, V-11 with all attachments. This was after I sent them, at their expense, the failed V10 main body, long tube, and one of the power heads (I sent the motorized carpet beater). Dyson staff said I could keep all other attachments. They sent the V-11 because no V10s were in stock. The V11 does not have as many attachments as the $200 less V10, so I now have in addition to the V11 with carpet power head, crevice tool, and 2 brushes, the V10 accessories including floor soft powered roller, powered upulstry cleaner, variable angle tube and coiled/bendable tube. So for $400 I got all of this. But what a hassle, though. I learned to be as gentle as possible with the trigger. The V11 has the same failure-prone one as the V10.

The rug power beater is another big failure item on the V11 (in addition to the same trigger failure the V10 has), according to reviews I read (round plastic dust shield at the end of the roller breaks, jamming the roller. Several commenters noted this ring was broken on their new V-11 right out of the box). I did have something rattling around on the inside of the power roller (rattled right out of the box). I removed the roller and a broken off securing tab fell out. The carpet beater works without it, so I won't contact Dyson about this. I wonder how many Dyson stick vacuums I'll go through during the 2 year warranty period.