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no pics with ER iOS app
Old 02-14-2021, 05:17 PM   #1
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no pics with ER iOS app

I've been using the ER iOS app for viewing the forum for years. Over the last few weeks I noticed that images aren't showing up in posts. I'm not sure how long this has been an issue, but I find it's happening often. This doesn't happen with all images, some display fine.

I'm wondering if this is a known issue and if it'll be fixed at some point?

It really hampers my ability to appreciate the Blow That Dough thread! 😃

Here's what I see when it's not working:
Attached Images
File Type: png Screen Shot 2021-02-14 at 3.11.35 PM.png (855.6 KB, 24 views)
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Old 02-14-2021, 05:18 PM   #2
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You've tried deleting and reloading the app, right?
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Old 02-15-2021, 12:02 AM   #3
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Quote:
Originally Posted by REWahoo View Post
You've tried deleting and reloading the app, right?

I did not and it did fix the problem. Thanks!
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Old 02-15-2021, 06:51 AM   #4
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If you were on Android, the first thing I would have advised is to long-press the app icon, choose App info, then tap Storage, then Clear cache, and if that didn't work, try Clear data, which is almost like reinstalling the app, but quicker.

Does anyone know if there's an equivalent procedure for iOS?
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Old 02-15-2021, 11:48 AM   #5
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I tried clearing the cache and it didnít work. You can clear the cache from the ER app under settings.
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