gwraigty
Thinks s/he gets paid by the post
Last evening we had to take our daughter to the ER for an unusual onset of severe pain. Long story short, everything's fine and she's even at work right now. I thought some of you might be interested in the experience with the new COVID-19 protocols in place.
First we went to the urgent care center. The revolving door was blocked off. There was only one entrance/exit. We went inside and a healthcare worker took DD's temperature right inside the entrance. It was normal. The worker said that DD could see a provider, but they didn't have the imaging equipment to look into the matter. She suggested we go right to the ER. We weren't there more than a minute or so right inside the entrance.
At the ER, they had healthcare workers stationed at a table right inside the entrance. I presume they took her temperature also, but I didn't see it because I was parking the car. Off to the right was a room with a huge vacuum hose that's been repurposed to be a COVID-19 negative pressure room. They asked her some COVID-19 screening questions. She was sent off to a room to the left and we were kindly directed to leave immediately. I was concerned about how we would hear news of her. She had her cell phone, but she hadn't checked the charge and hadn't thought to bring a charger. One of the healthcare workers took down our number and said she'd call, if DD couldn't. We probably weren't inside for more than a minute.
This was the first time neither of us was allowed to stay with one of our kids for an urgent medical need. My husband is usually more relaxed than I am, but I could tell he was worried, too. It's really different when you can stay with your loved one and know what's going on every step of the way. Because of the new COVID-19 protocols, when the patient is a competent adult, you're not allowed to be there right now. You're not allowed to even stay in the building. They shoo you away as nicely and compassionately as possible.
We knew she was in good hands. We didn't know if she'd be able to come home, or if they'd find something that would require her to be admitted, and when we'd find out one way or the other. I texted her 3 hours later and she was able to give me updates. Another hour went by and she texted me that she was being discharged. She said that all the staff was just fantastic with her, joking with her, and making her feel so much at ease.
While DD was in her ER bed, she overheard another patient's situation. The woman needed an immediate appendectomy and they tested her for COVID-19, which is now standard procedure before performing surgeries.
Bottom line, these medical facilities are doing what they're supposed to be doing to keep patients safe and they're doing it quite efficiently. If you can do this ahead of time, you can check the facility website for their protocols. There's signage with the new procedures posted at the entrances. If you don't have a mask, they'll provide you with one upon entering. Minors (and incompetent adults) can have one adult stay with them, provided the adult screens negative via questioning for COVID-19. Adults can have others enter with them, but then you're quickly separated for everyone's safety. If you're not allowed to stay, they don't let you further inside than a couple of feet from the entrance.
First we went to the urgent care center. The revolving door was blocked off. There was only one entrance/exit. We went inside and a healthcare worker took DD's temperature right inside the entrance. It was normal. The worker said that DD could see a provider, but they didn't have the imaging equipment to look into the matter. She suggested we go right to the ER. We weren't there more than a minute or so right inside the entrance.
At the ER, they had healthcare workers stationed at a table right inside the entrance. I presume they took her temperature also, but I didn't see it because I was parking the car. Off to the right was a room with a huge vacuum hose that's been repurposed to be a COVID-19 negative pressure room. They asked her some COVID-19 screening questions. She was sent off to a room to the left and we were kindly directed to leave immediately. I was concerned about how we would hear news of her. She had her cell phone, but she hadn't checked the charge and hadn't thought to bring a charger. One of the healthcare workers took down our number and said she'd call, if DD couldn't. We probably weren't inside for more than a minute.
This was the first time neither of us was allowed to stay with one of our kids for an urgent medical need. My husband is usually more relaxed than I am, but I could tell he was worried, too. It's really different when you can stay with your loved one and know what's going on every step of the way. Because of the new COVID-19 protocols, when the patient is a competent adult, you're not allowed to be there right now. You're not allowed to even stay in the building. They shoo you away as nicely and compassionately as possible.
We knew she was in good hands. We didn't know if she'd be able to come home, or if they'd find something that would require her to be admitted, and when we'd find out one way or the other. I texted her 3 hours later and she was able to give me updates. Another hour went by and she texted me that she was being discharged. She said that all the staff was just fantastic with her, joking with her, and making her feel so much at ease.
While DD was in her ER bed, she overheard another patient's situation. The woman needed an immediate appendectomy and they tested her for COVID-19, which is now standard procedure before performing surgeries.
Bottom line, these medical facilities are doing what they're supposed to be doing to keep patients safe and they're doing it quite efficiently. If you can do this ahead of time, you can check the facility website for their protocols. There's signage with the new procedures posted at the entrances. If you don't have a mask, they'll provide you with one upon entering. Minors (and incompetent adults) can have one adult stay with them, provided the adult screens negative via questioning for COVID-19. Adults can have others enter with them, but then you're quickly separated for everyone's safety. If you're not allowed to stay, they don't let you further inside than a couple of feet from the entrance.
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