I have a Samsung Smart TV, two of them actually. They are older models; I think the 60 inch is from 2014 and the 55 inch is from 2012. So old. But they’ve worked well. Until Friday when the 60 inch started to do weird things. My problem is, I can’t tell if it’s the TV or the streaming box.
I have DirecTV Stream, not the satellite service but the streaming service. Because of the ages of my TV’s, I have boxes, like a cable box but simpler and smaller. On Friday, my 60 inch’s screen froze and then it was just all lines and my TV automatically restarted. No big deal, all was fine. But then an hour later the picture became unstable, then the picture disappeared and there were just colored lines. The TV restarted on its own, and a picture briefly popped up, then the colored lines showed up again and the TV restarted again. This went on for a while so I unplugged the TV (the remote wouldn’t control the TV). When I restarted both the box and the TV, it asked for my internet connection. I saw the name of my internet connection but the remote didn’t work so I couldn’t select the internet connection. I changed out the remote batteries; still couldn’t get it to work.
I wanted to see if I could figure out if it was the TV or the box that was causing issues so I took the box from the 55 inch TV and connected it to the 60 inch TV. It worked! For about 3 hours. Then the same behavior happened again. I put the box back onto the 55 inch TV and it seems to be working fine.
I also took the box from the 60 inch TV and tested it on the 55 inch TV and I couldn’t get it to set up. I had the same issue, where I couldn’t use the remote to select the internet connection.
So I’m left wondering whether the streaming box is the issue or whether the 60 inch TV is the issue. I think it’s the TV because I couldn’t get the other box to work on it, but maybe the remote is also a problem. Or maybe the HDMI cable conked out?
I guess it’s time to buy a new TV. I hate to do that since the picture still looks good. Maybe I’ll test out a new HDMI cable first. What a pain.
Any thoughts? Is it even worth trying to get it repaired? It might be less expensive to just buy a new TV that already has DirecTV Stream available as an app and doesn’t need a box. I could just dump DirecTV Stream but I do like it; it’s not cheap but it’s user-friendly.
I have DirecTV Stream, not the satellite service but the streaming service. Because of the ages of my TV’s, I have boxes, like a cable box but simpler and smaller. On Friday, my 60 inch’s screen froze and then it was just all lines and my TV automatically restarted. No big deal, all was fine. But then an hour later the picture became unstable, then the picture disappeared and there were just colored lines. The TV restarted on its own, and a picture briefly popped up, then the colored lines showed up again and the TV restarted again. This went on for a while so I unplugged the TV (the remote wouldn’t control the TV). When I restarted both the box and the TV, it asked for my internet connection. I saw the name of my internet connection but the remote didn’t work so I couldn’t select the internet connection. I changed out the remote batteries; still couldn’t get it to work.
I wanted to see if I could figure out if it was the TV or the box that was causing issues so I took the box from the 55 inch TV and connected it to the 60 inch TV. It worked! For about 3 hours. Then the same behavior happened again. I put the box back onto the 55 inch TV and it seems to be working fine.
I also took the box from the 60 inch TV and tested it on the 55 inch TV and I couldn’t get it to set up. I had the same issue, where I couldn’t use the remote to select the internet connection.
So I’m left wondering whether the streaming box is the issue or whether the 60 inch TV is the issue. I think it’s the TV because I couldn’t get the other box to work on it, but maybe the remote is also a problem. Or maybe the HDMI cable conked out?
I guess it’s time to buy a new TV. I hate to do that since the picture still looks good. Maybe I’ll test out a new HDMI cable first. What a pain.
Any thoughts? Is it even worth trying to get it repaired? It might be less expensive to just buy a new TV that already has DirecTV Stream available as an app and doesn’t need a box. I could just dump DirecTV Stream but I do like it; it’s not cheap but it’s user-friendly.
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