We have a "what did you order from Amazon" thread.
How about AliExpress?
I've been tempted to try them out for a while. I finally found a product I don't need in a hurry, and the price was about half what I'd pay on Amazon. I figured for $11 I'd give it a shot.
My order went through fine, and I got a couple of notices about the status of the order.
Then, just before the deadline for it to be shipped, I got a "Dear Friend" message. In broken English, it explained that because of Covid, they had to add and additional $1 for shipping.
My BS detector was blaring at this point. I immediately messaged back asking them to cancel the order, then spent about a half-hour trying to find a way to either contact AliExpress or cancel the order myself. I finally found a page that let me request cancellation. There was even a box to check which said something like "seller changed the price."
Their dispute process can't be initiated until something like 10 days after the projected date of delivery, so that's not available. I have zero trust in this seller, and if I don't hear something soon I'll start a dispute with PayPal and/or my credit card company.
Sellers complain about how Amazon policies are skewed to support the customer over the seller. I'm starting to see that Ali is the exact opposite.
Anyone have good experiences? Anyone else have problems like this? Is this a known scam? I am so done with this site. Back to Amazon for me!
How about AliExpress?
I've been tempted to try them out for a while. I finally found a product I don't need in a hurry, and the price was about half what I'd pay on Amazon. I figured for $11 I'd give it a shot.
My order went through fine, and I got a couple of notices about the status of the order.
Then, just before the deadline for it to be shipped, I got a "Dear Friend" message. In broken English, it explained that because of Covid, they had to add and additional $1 for shipping.
My BS detector was blaring at this point. I immediately messaged back asking them to cancel the order, then spent about a half-hour trying to find a way to either contact AliExpress or cancel the order myself. I finally found a page that let me request cancellation. There was even a box to check which said something like "seller changed the price."
Their dispute process can't be initiated until something like 10 days after the projected date of delivery, so that's not available. I have zero trust in this seller, and if I don't hear something soon I'll start a dispute with PayPal and/or my credit card company.
Sellers complain about how Amazon policies are skewed to support the customer over the seller. I'm starting to see that Ali is the exact opposite.
Anyone have good experiences? Anyone else have problems like this? Is this a known scam? I am so done with this site. Back to Amazon for me!