What is your pet peeve of the day? -- 2021

Chik-fil-a relies on proper etiquette as part of their successful business model. For those who are customers, don’t you feel great when the teenager replies with “my pleasure!” when you thank them for your bag of food? You think, “Wow, that’s how it ought to be done.” And have you ever once heard a Chik-fil-a kid mutter “no problem”? No, you have not, ever, because that thriving business understands the importance of manners and trains employees accordingly.

Ah, yes. Chik-fil-a. We only had access to a Chik-fil-a on the mainland (until a few weeks ago.) So we hadn't really gone there until a couple of years back. When we finally did go, I thought I'd been time-warped back to the 50's. Here were these "strange" people who smiled, gave good service, made sure the order was correct, said please and thank you, etc. I'm not even a huge chicken fan, though I do eat chicken. I felt like I was in an episode of Twilight Zone. Disorienting, but very nice. Who knew?

Returning you now...
 
Mny months ago was the first and last time ever in Chik-something or other. The food was so bad, made me totally forget whatever verbal exchange there was.
 
Mny months ago was the first and last time ever in Chik-something or other. The food was so bad, made me totally forget whatever verbal exchange there was.

I always try to give a place a shot at making things right before writing them off. I've had "bad meals" on occasion and asked for mgmt. to make it right. If they do, I'll give them another try. Now some food just isn't my taste and not because it's been improperly prepared or served. If that's the case, I WILL look for something I like better. Heh, heh, "well prepared" liver is still liver, so I'll never order it. Badly prepared chicken may be an equipment breakdown or it could be lack of oversight by the mgmt. The later is difficult to fix, so I too would move on. YMMV
 
Chik-fil-a relies on proper etiquette as part of their successful business model. For those who are customers, don’t you feel great when the teenager replies with “my pleasure!” when you thank them for your bag of food? You think, “Wow, that’s how it ought to be done.” And have you ever once heard a Chik-fil-a kid mutter “no problem”? No, you have not, ever, because that thriving business understands the importance of manners and trains employees accordingly.

ME: This chicken sandwich was mediocre at best!

Chik-Fil counter person: My pleasure sir!

(well, at least he called me sir!)
 
Hiding Web Site Logins

Web sites used to have a big "Login" button at the top of the page, like the one here on this site. Then many switched to just a small login text link buried within other stuff on the page. Now it seems many aren't even including that. Sometimes you have to click on "Account" and find a drop down link there. Other times there's just a tiny little icon of a head or something that you're supposed to intuitively know that's where you log in.

Why do web designers insist on hiding critical functions just to make life difficult.

Hiding things seems to be the new UI design trend. That was one of the things I disliked about Windows 11 when I tried it. Where are the scroll bars? Where are the other right click functions?

I'm old, I don't get it... It's like asking my wife "What did I do" and her responding "You know". :)
 
OK... at Sam's today and tried a free sample...


II said 'thank you'... and got an 'uh hu'... would rather have had a 'no problem'.... btw, from an older person...
 
Chik-fil-a relies on proper etiquette as part of their successful business model. For those who are customers, don’t you feel great when the teenager replies with “my pleasure!” when you thank them for your bag of food? You think, “Wow, that’s how it ought to be done.” And have you ever once heard a Chik-fil-a kid mutter “no problem”? No, you have not, ever, because that thriving business understands the importance of manners and trains employees accordingly.

Seriously? Out of the THOUSANDS and THOUSANDS of employees of Chick-Fil-A, I can assure you that sometime over the last 76 years, "NO PROBLEM!" has been uttered a few times. I say "NO PROBLEM" quite often and have never gotten nary a look.

Generational labels is also another pet peeve of mine. The only purpose they serve is to cause divisiveness and consternation between different age groups.

Now...GET OFF MY LAWN!!!! Oh, and Happy Friday! :D
 
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Seriously? Out of the THOUSANDS and THOUSANDS of employees of Chic-Fil-A (the correct spelling), I can assure you that sometime over the last 76 years, "NO PROBLEM!" has been uttered a few times. I say "NO PROBLEM" quite often and have never gotten nary a look.
I read an article about that recently. Not only are they not supposed to say "No Problem" but "You're Welcome" is also taboo. They are trained to say "My pleasure".

https://www.cnn.com/2022/04/09/business/chick-fil-a-my-pleasure/index.html

It's been a long time since I've been to a Chick-Fil-A so I don't know if it's really as widespread as they say. I'm sure you're right that there's not 100% compliance, but it sounds like it's pretty close to it.
 
I read an article about that recently. Not only are they not supposed to say "No Problem" but "You're Welcome" is also taboo. They are trained to say "My pleasure".

https://www.cnn.com/2022/04/09/business/chick-fil-a-my-pleasure/index.html

It's been a long time since I've been to a Chick-Fil-A so I don't know if it's really as widespread as they say. I'm sure you're right that there's not 100% compliance, but it sounds like it's pretty close to it.

We eat there fairly often (a requirement as a Georgia native? :D). The salutations are not nearly as standardized as is reported. Yes, the are almost universally polite, but they aren't robots.
 
Seriously? Out of the THOUSANDS and THOUSANDS of employees of Chic-Fil-A (the correct spelling), I can assure you that sometime over the last 76 years, "NO PROBLEM!" has been uttered a few times. I say "NO PROBLEM" quite often and have never gotten nary a look.



Generational labels is also another pet peeve of mine. The only purpose they serve is to cause decisiveness and consternation between different age groups.



Now...GET OFF MY LAWN!!!! Oh, and Happy Friday! :D


At least they’re decisive.
 
I read an article about that recently. Not only are they not supposed to say "No Problem" but "You're Welcome" is also taboo. They are trained to say "My pleasure".

........
I wonder if that means the same as disney employees' expression of "have a magical day". The expression has, according to some underground meaning, a less than pleasant inference.
 
Hiding things seems to be the new UI design trend. That was one of the things I disliked about Windows 11 when I tried it. Where are the scroll bars? Where are the other right click functions?

I'm old, I don't get it... It's like asking my wife "What did I do" and her responding "You know". :)

Blame Apple. Apple's "clean" design has inspired the next generation of UI designers.

Having too much available on a page labels your page as "frumpy" or "old-fashioned."

Never mind it is very useful on a big screen. Doesn't matter. They don't want to look like they are catering to the members of early-retirement.org. It is that simple.
 
Keep in mind, when the Chik-fil-a employee says 'my pleasure' they are saying that because it's part of their job and it's a condition to keep that job. It's not necessarily because they really mean it. It's hard to believe they get real pleasure out of handing someone a chicken sandwich.
 
Keep in mind, when the Chik-fil-a employee says 'my pleasure' they are saying that because it's part of their job and it's a condition to keep that job. It's not necessarily because they really mean it. It's hard to believe they get real pleasure out of handing someone a chicken sandwich.

Nothing wrong with that.
 
Keep in mind, when the Chik-fil-a employee says 'my pleasure' they are saying that because it's part of their job and it's a condition to keep that job. It's not necessarily because they really mean it. It's hard to believe they get real pleasure out of handing someone a chicken sandwich.
Maybe a better thing to say is "enjoy your lunch/dinner". They should mean that. If you don't enjoy it then you won't come back and then they don't have a job.


I know when I'm at a casino and an employee says "good luck", I know they don't mean it. Maybe they should say "have fun" which would be a bit more realistic.
 
Maybe a better thing to say is "enjoy your lunch/dinner". They should mean that. If you don't enjoy it then you won't come back and then they don't have a job.


I know when I'm at a casino and an employee says "good luck", I know they don't mean it. Maybe they should say "have fun" which would be a bit more realistic.

Most people in casinos that I have seen don't look like they are having fun. :LOL:
 
Most people in casinos that I have seen don't look like they are having fun. :LOL:
Try hanging around a crowded craps table... :) I "had to go" the other day to cash in my winning sports book ticket(s). :).. While I was there, I took that money and played craps and roulette. This time :), I more than tripled my winnings. Good day (finally!) Thank you very much Dak...:2funny:
 
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Part of the retail experience is illusion. It is part of a front line's job. It is part of their being a salesperson. Everyone in retail is sales, like it or not.

What would we rather have them say?

"You look like you just woke up. Having a bad day? Mine sucks too. Hope yours gets better. Ours will, we're going out to smoke a J on our next break. Hope nobody in back spit in your food. See ya."
 

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